Senior Account Management Team Lead
4 weeks ago
About RTB House
We are a leading global technology company that empowers top brands and agencies to succeed in the world of digital marketing. Our cutting-edge solutions are powered by state-of-the-art Deep Learning algorithms, ensuring outstanding results and unparalleled growth for our clients.
With a diverse team of over 1000 specialists in more than 30 locations worldwide, we serve thousands of campaigns across the globe. Our presence in the Nordics has allowed us to establish strong relationships with renowned brands in the Fashion, Travel, and Home industries.
Our Remote-First Culture
We believe in giving our team members the freedom to work remotely, while also encouraging regular in-person interactions to foster a strong team dynamic. This approach allows us to maintain a competitive edge in the industry while providing our employees with a better work-life balance.
Your Role and Impact
As the Senior Account Management Team Lead in the Nordics, you will be responsible for driving client growth and development in this key region. You will lead a dedicated team of Account Managers, manage your own portfolio of accounts, and maintain strong relationships with clients under your care.
Key Responsibilities:
- Manage, support, and develop a team of 4 Account Managers
- Ensure client satisfaction and high retention for all clients managed by the team
- Support the team in regular performance reporting to clients, including QBR presentations
- Oversee and optimize a portfolio of key accounts
- Maintain local AM processes and global best practices
- Coordinate and execute local projects in account management in line with company-wide projects
- Organize optimization processes across Account Management & Technical Account Management teams
- Internal reporting on individual and market performance to the Business Development Director
Requirements
To succeed in this role, you will need:
- At least 2+ years in digital marketing account management in programmatic/retargeting/campaign management, experience with large clients
- 2-3 years of experience in a leadership role
- Experience in managing Tier 1 e-commerce clients and agencies, including relationship building on director- or C-level
- Analytical thinker and problem solver, quality-first attitude, very high level of communication and presentation
- Strong and clear motivation, being able to self-motivate
- Experience with target setting and evaluation is an asset
- Fluency in English, Swedish is strongly preferred, other Scandinavian languages are a plus
What We Offer
We offer:
- A competitive compensation package with up to $80,000 per year, depending on experience
- A hybrid work philosophy, allowing flexibility to work from home or our local Stockholm offices
- Opportunities to build your own path of self-development with an external training budget and co-finance language classes
- Proven history of customer satisfaction with our AI-powered retargeting technology
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