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Customer Experience Manager
3 days ago
The Senior CRM Manager will oversee the execution of CRM strategies across multiple brands, utilising data sources to gain insights into player behaviour, market performance, and campaign performance.
This role requires strong project management, data analytics, and organisational skills, as well as the ability to collaborate cross-functionally with teams such as marketing, telesales, VIP, CX.
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Customer Experience Manager
5 days ago
Stockholm, Stockholm, Sweden CBRE GWS Sweden Full timeAt CBRE GWS Sweden, we are seeking a highly motivated and experienced Customer Experience Manager to join our dynamic team.About the RoleThe successful candidate will be responsible for leading our Front Office team, ensuring exceptional customer service delivery and driving business growth through innovative solutions.Main ResponsibilitiesDevelop and...
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Customer Experience Manager
3 hours ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleWe are looking for a highly motivated Customer Experience Manager to join our team at Merkle Sweden. As a key member of our Strategy and Consulting team, you will be responsible for designing and implementing customer-centric strategies that drive growth and engagement.Your primary focus will be on helping clients develop comprehensive customer...
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Customer Experience Manager
2 days ago
Stockholm, Stockholm, Sweden CBRE Full timeAre you passionate about delivering extraordinary customer experiences? Do you thrive in a dynamic environment where no two days are the same? As a Guest Services Manager at CBRE, you will have the opportunity to lead a talented team and drive service excellence across our hospitality operations.ResponsibilitiesLead the Guest Services team, fostering a...
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Digital Customer Experience Manager
3 days ago
Stockholm, Stockholm, Sweden Bannerflow - Stockholm Full time**About Bannerflow**Bannerflow is a high-growth company and one of Europe's most exciting SaaS companies. We build a Creative Management Platform that allows enterprise brands to create, publish, analyze, and optimize advertising in-house, at scale.In this role, you will manage a portfolio of approximately 25 enterprise customers within a specific market,...
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Senior Customer Experience Manager
6 days ago
Stockholm, Stockholm, Sweden Skyresponse AB Full timeSkyresponse AB is a leading provider of innovative software solutions, and we are seeking an experienced Senior Customer Success Manager to lead our customer-facing initiatives in the Nordics.About the PositionThis is a challenging and rewarding role that requires a unique blend of business acumen, technical expertise, and interpersonal skills. The ideal...
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Fashion Customer Experience Manager
5 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeWe are seeking an experienced Fashion Customer Experience Manager to join our team. As a key member of our Global Loyalty team, you will be responsible for developing and executing a comprehensive loyalty strategy that drives customer engagement and loyalty.The ideal candidate will have a proven track record in running global loyalty programs and CRM...
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Customer Experience Manager
3 hours ago
Stockholm, Stockholm, Sweden Igbaffiliate Full timeAt Igbaffiliate, we're passionate about building remarkable products that change lives. As a key member of our engineering team, you'll have the opportunity to make a meaningful impact on our users' experiences.The RoleWe're seeking an Engineering Team Lead to oversee the development and deployment of customer-facing features. As a trusted advisor to our...
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Stockholm, Stockholm, Sweden TN Sweden Full timeJob Description:At TN Sweden, we're seeking a highly skilled Customer Experience Manager to spearhead the development of our B2B platforms. As the driving force behind this project, you'll be responsible for crafting a seamless and positive online experience for every visitor.Key responsibilities include optimizing the customer journey, executing initiatives...
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Head of Customer Experience Management
3 hours ago
Stockholm, Stockholm, Sweden Ericsson GmbH Full timeAbout the JobThis role is crucial for delivering top-tier service and creating curated experiences for employees, managers, and C-level executives at Ericsson GmbH.You will be responsible for strategic planning, orchestration, and flawless execution of high-impact experiences and events. Key tasks include:Serving as the primary point of contact for...
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Enterprise Customer Experience Manager
3 days ago
Stockholm, Stockholm, Sweden Epidemic Sound Full timeAbout This Role">We're looking for a Senior Product Manager to join our Growth Product department, which focuses on transforming the sound of streaming, content, and culture.">This role involves developing capabilities that enable teams to experiment with customer experiences, unlock untapped opportunities, and create tools to empower internal teams. You'll...
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Customer Experience Specialist
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAt TN Sweden, we are seeking a skilled and experienced Customer Experience Specialist to join our team. As a hybrid worker, you will have the flexibility to work from home or in our office.">The ideal candidate will be fluent in English and Swedish, with experience in a similar customer service-oriented role. Strong communication skills, both written and...
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Customer Experience Strategist
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob DescriptionAs a Senior Product Manager for our Growth Product Area, you'll play a key role in developing capabilities that enable teams to experiment with customer experiences, unlock untapped opportunities for our customers, and create tools to empower internal teams to deliver exceptional support.You'll work closely with the SVP of product in Growth...
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Customer Experience Specialist
3 days ago
Stockholm, Stockholm, Sweden Stratsys Full timeAbout the RoleAs a Customer Success Manager at Stratsys, you will have a strategic impact by guiding clients from adoption to expansion—a key factor in our growth. You will build long-term customer relationships based on trust and engagement, working with both senior decision-makers and operational teams.ResponsibilitiesManage personal responsibilities...
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Customer Experience Specialist
2 days ago
Stockholm, Stockholm, Sweden Philip Morris ApS Full timeAbout the Role:As a Consumer Experience Lead, you will play a crucial role in delivering exceptional experiences to our customers across various retail channels. Your primary responsibility will be to ensure that our brand ambassadors provide top-notch service, empathy, and attention to detail at all touchpoints.Your Key Responsibilities:Develop and...
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Customer Experience Director
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout SephoraSephora is a beauty retailer that inspires our customers, empowers our teams, and helps them become the best versions of themselves. Our company culture is built on values such as teamwork, innovation, and customer satisfaction.We are seeking a Department Manager for our Makeup department at our Stockholm store. This is a full-time temporary...
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Customer Experience Strategist
3 hours ago
Stockholm, Stockholm, Sweden Scandic Hotels Group Full timeJob Description:As our Customer Experience Strategist, you will play a key role in enhancing our CRM systems and Loyalty program. You will collaborate with cross-functional teams to drive customer engagement, improve loyalty initiatives, and enhance guest satisfaction.Our ideal candidate has a strong background in MarTech, including e-mail and performance...
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Customer Experience Strategist
5 days ago
Stockholm, Stockholm, Sweden Epidemic Sound Full timeEpidemic Sound is a global innovator in soundtracking technology.Our mission is to empower creators to soundtrack the world.In this Senior Product Manager role, you will play a critical part in developing the next-generation customer experience platform.About the TeamYou'll be part of our Growth Product department, working closely with talented engineers,...
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Enterprise Customer Experience Manager
19 hours ago
Stockholm, Stockholm, Sweden Coatue Full timeSucceed as a TeamAs a key member of our UKI Mid-Market Customer Success Team, you'll be responsible for driving enterprise-like experiences for our biggest customers in the region.You'll build strong relationships with strategic stakeholders, ensuring seamless collaboration and maximum ROI.
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Senior Customer Experience Manager
2 days ago
Stockholm, Stockholm, Sweden Learnifier Full timeGrow with Learnifier: A SaaS Company that Empowers OrganizationsWe're a well-established company with a strong track record, where your expertise and ideas will make a real difference for both our customers and our organization.In this role, you'll be responsible for driving strategies to improve customer retention and reduce churn. You'll work closely with...
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Customer Experience Expert Netherlands
3 days ago
Stockholm, Stockholm, Sweden Qred AB Full timeWe are dedicated to empowering small businesses and entrepreneurs with innovative financial solutions.About the jobAs a Dutch-speaking Customer Success Representative, you will be responsible for delivering exceptional customer experiences through expert support and guidance. Your role will involve working closely with internal teams to drive improvements...