Client Success Manager

5 hours ago


Stockholm, Stockholm, Sweden Quinyx Full time

Make a lasting impact on workforce management with our innovative solutions. As a member of our team, you'll have the opportunity to drive success and make a real difference in people's lives.

About the Team

We're a dynamic and agile tech company committed to delivering high-quality solutions that meet the evolving needs of our clients. Our values include passion, quality, innovation, trust, and collaboration, which guide everything we do.

The Role Description

As an Application Specialist, you'll play a key role in helping our clients achieve their goals through our AI-powered solutions. Your responsibilities will include managing global projects, identifying client needs, and developing effective solutions to meet those needs.

  • Be the expert for our AI-powered WFM suite, ensuring successful implementations and configurations for our clients.
  • Lead international implementation projects for clients across various industries, including retail, hospitality, logistics & warehousing, and healthcare.
  • Develop functional solution designs that meet client needs and provide maximum value.
  • Maintain a deep understanding of our system and configure it to meet client requirements.
  • Oversee all technical aspects of implementation projects, including design, configuration, testing, and deployment.
  • Support customers using Quinyx APIs to create integrations.
  • Collaborate with product management and development to incorporate client feedback into future releases.
  • Assist in the sales process by supporting colleagues in bringing in new customers.
  • May require occasional travel to visit customers.
  • Represent the Quinyx culture and values among colleagues and customers.


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