
Client Success Manager
2 days ago
I rollen som Client Success Manager är ditt primära ansvar att utveckla och vårda långsiktiga relationer med våra befintliga kunder. Genom att skapa en trygg och inspirerande kundupplevelse säkerställer du att våra kunder får den bästa servicen och upplevelsen.
Huvudsakliga ansvarsområden:- Upprätthålla och utveckla starka, långsiktiga relationer med befintliga kunder.
- Förstå kundernas behov och utmaningar för att kunna identifiera nya affärsmöjligheter
- Skapa och genomföra strategier för att maximera försäljningspotentialen hos varje kund.
- Delta i kundmöten, presentationer och förhandlingar.
- Samverka med interna avdelningar för att säkerställa att kundens behov uppfylls och överträffas.
- Upnå och överträffa KPI:er som satts upp av företaget - såsom försäljning.
- Strategiskt följa upp försäljning och affärsmöjligheter utifrån de KPI:er som satts upp.
För att du ska trivas som Client Success Manager ser vi att du är en kommunikativ och affärsdriven person med förmåga att bygga förtroende och långsiktiga kundrelationer.
Krav:- Flertalet års erfarenhet av försäljning och kundrelationer, gärna inom marknadsföring och influencer marketing.
- God förmåga att förstå kunders affärsbehov och omsätta dessa i lösningar.
- Starkt affärssinne och resultatorienterad inställning.
- Utmärkt kommunikations- och presentationsförmåga, både skriftligen och muntligen.
Lön: 60 000 - 80 000 kr/månad beroende på erfarenhet
We Are Era hjälper Europas ledande annonsörer att maximera deras relevans genom kreativa kampanjer och strategier över alla sociala medier. Vi brinner för både våra kreatörer och artister, såväl som för våra kunder. We Are Era är ett dotterbolag till RTL Group och finns representerade på sju kontor i Europa.
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