Cloud Transformation Manager

5 days ago

Stockholm, Stockholm, Sweden Amazon Full time
About the Role

We are seeking a highly skilled and experienced Cloud Transformation Manager to join our team at Amazon. As a Senior Customer Solutions Manager, you will play a critical role in driving cloud transformational programs across our customer base.

Key Responsibilities
  • Lead cloud transformational programs (technical, operational, organizational, education) that span across IT teams and business units.
  • Be a single-threaded owner for migrations and strategic initiatives.
  • Maintain a broad and in-depth knowledge and understanding of existing and developing technologies as it relates to cloud computing, to unlock opportunities for customers.
  • Accelerate customer adoption through education and enablement.
  • Collaborate with customers in identifying and prioritizing strategic initiatives, support change management to facilitate AWS services adoption and establish new ways of working.
  • Help shape the rapidly growing Customer Solutions Management function, including defining and implementing new processes, methodologies, and tools.
  • Manage time efficiently and align and engage required customer, AWS, and partner teams to accelerate customer's cloud journey.
  • Be a thought leader across Amazon organizations to knowledge share success mechanisms, mentor junior CSMs, and impact industry trends.
Requirements
  • 8+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion.
  • 6+ years of experience in a customer-facing role, engaging with customer executives, technologists, and/or partners to solve business problems with advanced technologies.
  • A history of problem-solving and innovation developing technology programs and working across customer organizations.
  • Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations.
  • Experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams.
  • Direct experience implementing cloud services including migrations and modernization projects.
  • Knowledge of AWS services and solutions is an added bonus - AWS Solution Architect (Associate Level) will be required within 2 months from start date.
  • Project management certification or training such as PMP, Scrum, or other Agile certification, or equivalent experience.
  • Self-motivated problem solver who thrives in a dynamic and customer-focused environment.
  • Strong organizational and troubleshooting skills with attention to details.
  • Experience working with cloud, security, AI/ML, analytics, IoT.
  • Expertise in delivering large-scale migration, modernization, and rationalization engagements.

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