Sales Floor Team Lead Gothenburg
10 hours ago
At the H&M Group, we're looking for a skilled Sales Floor Team Lead to join our team in Gothenburg. As a key holder with 6 months of experience, you will be responsible for driving sales and providing exceptional customer service.
We offer a competitive salary of approximately €35,000 per year, as well as benefits such as a 25% staff discount, twice-yearly shopping allowance, paid vacation days, and endless development opportunities.
Job Description:
We are seeking a highly motivated and organized individual to oversee daily operations on the sales floor. Your responsibilities will include:
- Providing excellent customer service and maximizing sales
- Awareness of store goals and sales figures, as well as familiarity with applicable procedures and guidelines
- Actively working with garments to ensure high standards are maintained
- Knowledge of garments/fabrics and garment care
- Processing customer transactions at the cash desk
- Receiving and processing deliveries
- Helping prepare seasonal sales and campaigns
- FOLLOWING STORE ROUTINES, POLICIES AND GUIDELINES TO ASSIST IN LOSS PREVENTION AND SAFETY IN THE STORE
- Working well in the team and actively supporting colleagues
- Executing store openings/closings
- Supporting DM in running daily operations, conducting daily planning, driving customer service, and operations
Required Skills and Qualifications:
To be successful in this role, you should have:
- A passion for people and a willingness to go above and beyond for customers
- Experience with cash register routines is preferred, but your eagerness to learn and grow with us is most important
- A love for fashion, styling, and customer service
- A drive and ambition that comes across in a hands-on approach
- The ability to handle pressure and work effectively in a busy environment
Benefits:
In addition to your competitive salary, you will receive:
- 25% Staff Discount within the H&M Group
- Twice-a-year shopping allowance
- Paid Vacation Days
- Endless Development Opportunities
- Plus more external/local benefits
We're an equal opportunities employer and welcome applications from diverse candidates.
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