Sales Floor Team Lead Gothenburg

10 hours ago


Gothenburg, Västra Götaland, Sweden H&M Group Full time

At the H&M Group, we're looking for a skilled Sales Floor Team Lead to join our team in Gothenburg. As a key holder with 6 months of experience, you will be responsible for driving sales and providing exceptional customer service.

We offer a competitive salary of approximately €35,000 per year, as well as benefits such as a 25% staff discount, twice-yearly shopping allowance, paid vacation days, and endless development opportunities.

Job Description:

We are seeking a highly motivated and organized individual to oversee daily operations on the sales floor. Your responsibilities will include:

  • Providing excellent customer service and maximizing sales
  • Awareness of store goals and sales figures, as well as familiarity with applicable procedures and guidelines
  • Actively working with garments to ensure high standards are maintained
  • Knowledge of garments/fabrics and garment care
  • Processing customer transactions at the cash desk
  • Receiving and processing deliveries
  • Helping prepare seasonal sales and campaigns
  • FOLLOWING STORE ROUTINES, POLICIES AND GUIDELINES TO ASSIST IN LOSS PREVENTION AND SAFETY IN THE STORE
  • Working well in the team and actively supporting colleagues
  • Executing store openings/closings
  • Supporting DM in running daily operations, conducting daily planning, driving customer service, and operations

Required Skills and Qualifications:

To be successful in this role, you should have:

  • A passion for people and a willingness to go above and beyond for customers
  • Experience with cash register routines is preferred, but your eagerness to learn and grow with us is most important
  • A love for fashion, styling, and customer service
  • A drive and ambition that comes across in a hands-on approach
  • The ability to handle pressure and work effectively in a busy environment

Benefits:

In addition to your competitive salary, you will receive:

  • 25% Staff Discount within the H&M Group
  • Twice-a-year shopping allowance
  • Paid Vacation Days
  • Endless Development Opportunities
  • Plus more external/local benefits

We're an equal opportunities employer and welcome applications from diverse candidates.



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