Success Coach Netherlands

22 hours ago


Stockholm, Stockholm, Sweden Qred AB Full time
Transforming Entrepreneurial Finance

We are a pioneering fintech company dedicated to transforming the financial landscape for entrepreneurs. Our innovative solutions aim to simplify access to financing and enable growth for small businesses.

This role is part of our Customer Success team, which has grown significantly in recent years. As a Dutch-speaking Customer Success Representative, you will play a crucial role in driving customer satisfaction through excellent customer service.

You will be responsible for managing inbound customer inquiries via phone, chat, and email, taking full ownership of the resolution and customer-facing contact. You will also collaborate with colleagues to drive improvements and have an impact on new routines and ways of working.

Key Responsibilities

  • Resolve customer inquiries and drive sales funnels.
  • Collaborate with colleagues to drive errand resolution.
  • Impact new routines and ways of working.

Requirements

  • Experience in customer service, preferably via phone and email.
  • Basic knowledge of financial products.
  • Proven capabilities in high customer satisfaction.
  • Strong sense of ownership and detail orientation.
  • Curiosity and a willingness to constantly improve.
  • Fluency in Dutch, both written and spoken.
  • Proficient in English, as it's our primary business language.
  • Experience from previous fintech and/or fast-growing companies is a plus.


  • Stockholm, Stockholm, Sweden Kienbaum Netherlands Full time

    About Kienbaum NetherlandsKienbaum Netherlands is a leading international supplier of building materials, operating across 15 countries. The company's success is built on its entrepreneurial mindset and pragmatic approach to business.The RoleAs Regional CEO Northern & Central Europe, you will oversee multiple country operations with a workforce of +400 FTE....


  • Stockholm, Stockholm, Sweden Teamtailor AB Full time

    A Career-Defining Leadership RoleThis is an extraordinary opportunity to join our dynamic Customer Success team as a senior professional. You'll be responsible for leading a diverse team of 20 Customer Success Managers, shaping their careers, and driving customer satisfaction.Main Objectives:Lead the team in achieving its objectives, ensuring alignment with...


  • Stockholm, Stockholm, Sweden Kienbaum Netherlands Full time

    About the OrganizationKienbaum Netherlands is a leading international supplier of building materials, operating across 15 countries. The company's success stems from its entrepreneurial mindset and pragmatic approach to business.The RoleAs Regional CEO Northern & Central Europe, you will oversee multiple country operations with a workforce of +400 FTE. Your...

  • Customer Success Coach

    23 hours ago


    Stockholm, Stockholm, Sweden Startdeliver Full time

    Growth MindsetWe're a dynamic and innovative SaaS company that's transforming the way businesses approach customer success. As an Account Executive, you'll be part of our team that's driving revenue growth and helping companies succeed in customer success.Your Role:You will be responsible for the entire new business sales cycle, from prospecting to closing...

  • Logistics Director

    23 hours ago


    Stockholm, Stockholm, Sweden Franke LLC Full time

    Job OverviewA challenging role has become available for a Logistics Director to oversee the supply chain operations in the Nordics and Netherlands regions.About Franke LLCFranke is a global employer offering an interesting and developing job with competitive salary and good benefits. Our company fosters an inclusive workplace environment, embracing diversity...


  • Stockholm, Stockholm, Sweden Alisonhillis-inspiredbalancelife Full time

    Are you passionate about helping people unlock their potential and achieve lasting success? Do you have experience as a coach or mentor?About UsWe are a global online business specializing in personal and professional development.Our mission is to empower individuals to unlock their potential and create lasting success in both their personal and professional...


  • Stockholm, Stockholm, Sweden Alisonhillis-inspiredbalancelife Full time

    We are a global online business specializing in personal and professional development. Our mission is to empower individuals to unlock their potential and create lasting success in both their personal and professional lives.Job OverviewThis is a self-employed, commission-based role that requires strong communication skills, active listening, and empathy.You...

  • Program Manager

    22 hours ago


    Stockholm, Stockholm, Sweden TN Sweden Full time

    Customer Success LeaderWe are seeking a seasoned professional to lead our customer success efforts as a Client Value Partner (CVP). As a key member of our Value Engineering team, you will drive data-driven business transformation with strategic customers, resulting in increased revenue and improved customer satisfaction.Your responsibilities will include...


  • Stockholm, Stockholm, Sweden Teamtailor AB Full time

    The Ultimate Customer Experience JourneyAs a seasoned leader in Customer Success or related fields, you'll bring a wealth of expertise to this position. You'll guide a talented team of 20 Customer Success Managers, helping them excel in their roles and drive customer satisfaction.Responsibilities Include:Provide strategic guidance and support to the team to...


  • Stockholm, Stockholm, Sweden Teamtailor AB Full time

    Customer Success at Its BestWe're on a mission to revolutionize the way we deliver exceptional customer experiences. As a key member of our Customer Success team, you'll be responsible for leading a diverse group of 20 Customer Success Managers (CSMs), including Senior and Enterprise CSMs.Your main goal will be to create happy users by providing the most...


  • Stockholm, Stockholm, Sweden Learnster Full time

    Our mission at Learnster is to revolutionize how organizations approach employee development through innovative technology and AI. As a Customer Success Manager, you will be part of a dynamic team that empowers individuals and fosters learning cultures.Key Responsibilities:Managing a portfolio of customers and ensuring they get maximum value out of our...

  • Strategic Advisor

    4 days ago


    Stockholm, Stockholm, Sweden Birn+Partners Full time

    Company Overview:Birn+Partners is a global consultancy with 15 offices and subsidiaries in 10 countries, including Denmark, Norway, Sweden, Finland, Germany, UK, Italy, Baltic countries, Switzerland, and Netherlands. We operate at the intersection of business strategy, sales, and executive development.Job Description:We are seeking four Executives/Board...

  • Customer Success Lead

    22 hours ago


    Stockholm, Stockholm, Sweden Learnster Full time

    Learnster is a cutting-edge learning management system committed to revolutionizing how organizations approach employee development. Our human-centered approach blends innovative technology and AI with a dedication to empowering individuals and fostering learning cultures.As a Customer Success Manager at Learnster, you're not merely a point of...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Join us at TN Sweden, where we're shaping the future of engagement and experience through our cutting-edge platform. As a Client Success Specialist, you'll work closely with clients to ensure they achieve maximum value from our solution.About the RoleYour primary responsibility will be to onboard and train clients to use our platform effectively. You'll also...


  • Stockholm, Stockholm, Sweden Mastercard Full time

    Job DescriptionAs a Senior Customer Engagement Manager at Mastercard, you will be responsible for developing and maintaining strong working relationships with clients and internal stakeholders. You will act as a coach for our customers, supporting them in implementing our products and solutions, and conduct platform demonstrations, training, and hosting...

  • Full Stack Developer

    23 hours ago


    Stockholm, Stockholm, Sweden Vntrs Consulting AB Full time

    Company OverviewVNTRS Consulting AB is a dynamic and entrepreneurial company that partners with startups and corporations to create successful businesses.We believe in sharing risks and having skin in the game, which sets us apart from traditional consulting firms.About the JobAs a Full Stack Javascript Developer at VNTRS, you will work on diverse projects,...


  • Stockholm, Stockholm, Sweden Mastercard Full time

    Customer Success Manager, Specialised Product DeliveryJoin to apply for the Customer Success Manager, Specialised Product Delivery role at Mastercard Processing S.A.Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Supportspesialist I Rekrytering Og Bemanningsbranchen Hos RecMan søger vi efter en serviceinriktad specialist, som gerne ville arbejde meget tæt sammen med kunderne for at møde deres behov og ønsker. En stor del af opgaven består i at forske og se hvordan man kan større anvendelsen af vores produkter, hvilket indebærer å true om og tiltage til alle...


  • Stockholm, Stockholm, Sweden SystemsAccountants Full time

    4 days ago Be among the first 25 applicantsDirect message the job poster from SystemsAccountantsRecruitment Consultant | Bridging the gap between Finance and IT by helping companies connect with the best talent globallyWho is the company and context?A leading consulting firm specialising in Enterprise Performance Management (EPM/CPM) is seeking a highly...

  • Market Strategist

    22 hours ago


    Stockholm, Stockholm, Sweden TN Sweden Full time

    Role DescriptionThe successful candidate will join DNV's Energy Markets and Strategy team in Sweden, cooperating with colleagues from Norway, Finland, Denmark, the Netherlands, and Germany. You will advise clients on the interplay of markets, regulation, and technology, working with financial institutions, utilities, project developers, and various energy...