
Client Success Specialist
8 hours ago
Join us at TN Sweden, where we're shaping the future of engagement and experience through our cutting-edge platform. As a Client Success Specialist, you'll work closely with clients to ensure they achieve maximum value from our solution.
About the RoleYour primary responsibility will be to onboard and train clients to use our platform effectively. You'll also work proactively with clients to identify areas for improvement and deliver coaching/training to enhance their utilization.
Key Responsibilities
- Collaborate with Sales, Product, Professional Services, and Marketing to ensure seamless customer journeys
- Develop and implement strategies to increase client adoption and usage
- Build strong relationships with clients to understand their needs and deliver tailored solutions
What We Believe In
- Empowering people to take ownership of the product and processes
- Creativity and risk-taking in development, augmented by automated tests, integrated pipelines, and top-notch observability
- Fostering an environment where ideas are shared, challenges are embraced, and growth is nurtured
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