Data Center Operations Technician
7 days ago
We are seeking a highly skilled Data Center Operations Technician to join our team at Amazon. As a key member of our Data Center Engineering Operations team, you will play a critical role in ensuring the uptime and availability of our data centers.
Key Responsibilities- Assist in the operation and maintenance of all electrical, mechanical, fire/life safety equipment, and HVAC equipment within the data center.
- Monitor and troubleshoot all mechanical, electrical, HVAC systems, voice/data, cooling systems, fire/life safety equipment, and generators.
- Provide assistance to contractors or data center engineers to ensure proper operation and maintenance of all facility equipment.
- Perform site walk-throughs to verify proper operation of facility equipment and monitoring systems.
- Act as a Facilities First Responder to critical events.
- 2+ years of experience in electrical, mechanical, and/or controls relevant experience (degree or trade qualification preferred).
- Demonstrate key electrical and mechanical competencies and theory.
- Strong verbal and written communication skills.
- Ability to prioritize in a complex, fast-paced environment.
- Ability to solve problems through root-cause elimination and stepping back to understand the broader context.
- Ability to follow procedures, system documentation, and track issues through appropriate entries into a Trouble Ticket system.
- Knowledge of safe electrical practice according to guidelines set by relevant electrical safety supervisory bodies.
- Ability to maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response.
- Competent in use of basic IT programs such as MS Word/Excel or similar.
- Valid driving license.
- Professional Certification in Electrical, Mechanical, or Controls engineering.
- Heavy industry or data center experience.
- Understanding of basic electrical principles and systems.
- Working knowledge of generic mechanical-room infrastructure such as chillers, Air Handling Units, and fan controls.
- Working knowledge of backup generator systems.
- Strong ownership and ability to step outside day-to-day tasks to develop and improve the business.
- Ability to actively engage and work collaboratively with other support teams to drive resolution of problems encountered.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
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