Senior Customer Trust and Experience Advisor Klarna

2 days ago


Stockholm, Stockholm, Sweden Klarna Full time

About the Job

We are seeking a skilled freelancer to join our Customer Trust & Experience team at Klarna. As a member of this team, you will play a crucial role in maintaining customer trust and driving operational improvements. Your responsibilities will include handling technical and financial queries, identifying trends, and working cross-functionally with Klarna's success teams.

Your Skills:

  • You have a proven track record of excellence as a customer service professional or career professional with a background in operations, finance, business etc.
  • You possess native Swedish language skills with business English proficiency.
  • You are based in Sweden with the right to work in the European Union.

Benefits:

  • You will receive a competitive compensation package of 400 SEK per hour with additional bonus incentives.
  • You will enjoy 100% flexibility in choosing your working hours and location from anywhere in Sweden.
  • You will have the opportunity to take ownership of your work and shape processes that make a real difference.


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