Freelance Business Operations Manager Customer Service Expert
2 days ago
Job Description
Klarna is a dynamic fintech company that is transforming the payments and commerce landscape. We are seeking a skilled freelancer to join our Customer Trust & Experience team, where you will play a key role in maintaining customer trust and driving operational improvements.
Your Responsibilities:
- You will be responsible for handling technical and financial queries with precision and care.
- You will identify trends and provide feedback to improve our products and operations.
- You will work cross-functionally with Klarna's success teams to enhance customer experience and drive strategic improvements.
Requirements:
- You have a strong background in customer service, operations, finance, or business.
- You possess native Swedish language skills with business English proficiency.
- You are based in Sweden with the right to work in the European Union.
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Stockholm, Stockholm, Sweden Klarna Full timeAbout UsKlarna is a fintech company that aims to become the world's favorite way to shop. To achieve this goal, we are assembling a global talent team that will accelerate individual careers and disrupt entire industries.As a freelancer, you will join our specialized Customer Trust & Experience team, where your insights will help shape the future of our...
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Stockholm, Stockholm, Sweden Klarna Full timeOverviewKlarna is a leading fintech company that is shaping the future of payments and commerce. We are looking for a talented freelancer to join our Customer Trust & Experience team, where you will play a key role in maintaining customer trust and driving operational improvements.Your Role:You will be the voice of Klarna, handling technical and financial...
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