Sales Team Supervisor

7 days ago


Stockholm, Stockholm, Sweden H&M group Full time

We are currently seeking a Sales Team Supervisor to join our team at H&M Group. As the Department Manager, you will play a key role in driving sales and delivering exceptional customer experiences. This is an excellent opportunity for those who are passionate about sales and customer service.

Main Responsibilities:
  • Driving Sales Growth
  • Collaborating with the store manager to analyse sales data and optimise sales performance
  • Developing and implementing strategies to improve customer satisfaction and retention
  • Coaching sales assistants to deliver exceptional customer service and achieve sales targets
  • Recruiting and training new team members to ensure they meet our high standards
  • Ensuring seamless store operations and resolving any issues promptly
  • Representing the brand and fostering positive relationships with our customers
Essential Skills:
  • Familiarity with retail operations and customer experience principles
  • Proven track record in sales leadership and team management
Key Qualities:
  • Dedication to delivering exceptional customer experiences
  • Able to motivate and inspire teams to achieve high performance
  • Strong communication and interpersonal skills
  • Able to think critically and make informed decisions
  • Flexible and adaptable in a fast-paced retail environment
Opportunities for Growth:

We offer opportunities for career growth and development within the H&M Group, as well as a competitive benefits package.


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