Head of Customer Service Quality and Performance

About UsAt Performance Inc., we've been driven by a passion for innovation and excellence since 1986. Our mission is to empower an active lifestyle through high-quality, sustainable products that inspire adventure and self-discovery.We're a dynamic organization that values teamwork, creativity, and growth. Our team is comprised of dedicated individuals who...

About the Role:We are seeking a motivated and detail-oriented professional to take on the critical role of Customer Service Quality Lead. The selected candidate will undergo a trial period of 2 months during which we will assess their performance and suitability for the role.This is an exciting opportunity to shape the customer service landscape at TN Sweden...

Job Description:At TN Sweden, we are seeking a highly skilled Customer Service Quality Lead to elevate the quality of our customer service operations. As a key member of our team, you will be responsible for driving quality assurance, developing corporate education programs, and enhancing our service processes.The ideal candidate will have a strong...

Transforming Operations PlanningThe Head of Operations Planning & Performance plays a pivotal role in shaping Saab's growth journey by leading a team of experts responsible for driving effective operations planning and control.What We Do:Deliver cutting-edge defence and security solutions that keep people and society safeDevelop, adapt and improve new...

Dream Big, Achieve More at Hyundai Motor SwedenAt Hyundai Motor Sweden, we believe in empowering our employees to reach their full potential. As a leader in future mobility, we strive to create a work environment that fosters innovation, creativity, and collaboration.About the JobWe are looking for a talented individual to fill the role of Head of Marketing...

About YouWe're looking for a highly skilled and experienced professional to lead our Managed Services team. As Head of Managed Services, you should have:A minimum of 5 years' experience in a similar role within the B2C iGaming industry;Solid technical background with understanding and/or hands-on experience in software development and web...

At TN Sweden, we're looking for a visionary leader to manage our new Data Services product line. As the Head of Data Services Division, you will oversee the end-to-end business outcomes of the products, ensuring that every aspect from product development to sales, marketing, and customer service is aligned to deliver maximum value to customers and drive...

Role OverviewThe Customer Service Desk Manager Nordics is a strategic role that oversees a team of 16 members across Norway, Sweden, and Denmark. This position plays a crucial part in ensuring the Customer Service Desk delivers exceptional service. Key responsibilities include setting and executing strategy, driving process improvements, and fostering a...

Head of Product DevelopmentWe are seeking a highly skilled and experienced Head of Product Development to lead the development of our next-generation platform.The ideal candidate will be at the heart of our product strategy, driving vision, development, and growth of innovative solutions.Your Key Responsibilities:Lead Product Development: Develop a product...

About UsAt Redeploy AB, we specialize in platform engineering and operations, helping our customers simplify their infrastructure and accelerate application delivery. Our mission is to make cloud adoption faster and easier.We offer 'Ready-to-Run' platform products, including Technology Platforms and Industry Cloud Platforms, which enable IT departments and...

Job SummaryWe are seeking an experienced Team Manager to join our Customer Success department at Teamtailor AB. In this role, you will lead a high-performing team of 20 Customer Success Managers, working closely with the Head of Customer Success to drive results. Key responsibilities include overseeing team operations, setting and achieving goals, monitoring...

Career AdvancementAre you a natural leader with a passion for helping others succeed? Do you have experience in Customer Success or related fields? We are seeking an experienced Team Manager to join our Customer Success department at Teamtailor AB. As a Team Manager, you will lead a high-performing team, working closely with the Head of Customer Success to...

At CBRE, we are growing our Hospitality team based out of our Global head office near Stockholm. We seek a seasoned professional with experience in Front Office operations to lead our Guest Services team.Key AccountabilitiesOversee and manage the Guest Services team, focusing on developing reception services for external guests and clients.Provide expert...

Are you a seasoned leader looking to take on a new challenge? Do you have a passion for software quality and technology?ResponsibilitiesDevelop and implement a strategic plan for Software Quality and Technology, aligned with the company's overall vision and goals.Build and manage a high-performing team, focusing on collaboration, open communication, and...

About the Company">TRATON Financial Services is a leading provider of commercial vehicle finance solutions. Our mission is to empower our customers and partners to transform the transportation industry together.">We're seeking a talented Test Manager to join our team, focusing on automation excellence. As a key member of our Solution Delivery department,...

About the RoleWe are seeking a skilled Environmental Performance Specialist to join our team at Voi Technology. As a Sustainability Controller, you will play a crucial role in driving the development and implementation of our global sustainability reporting.You will work closely with internal and external stakeholders to ensure compliance with environmental...

About UsTN Sweden is a dynamic and supportive work environment, offering opportunities for growth and development in a fast-paced retail setting.Our Vision:We strive to deliver exceptional customer service, drive sales growth, and maintain high visual standards across all our locations.Our Values:Innovation: We encourage creativity and innovation to stay...

About UsEstablished in 1986, Performance Inc. has been a driving force in the outdoor industry, fueled by a passion for innovation and excellence. Our mission is to empower an active lifestyle through high-quality, sustainable products that inspire adventure and self-discovery.We are a dynamic organization that values teamwork, creativity, and growth. Our...

Key Responsibilities:The Customer Service Quality Lead will be responsible for:Quality Monitoring & Assurance: Develop and implement quality assurance frameworks to monitor and evaluate customer interactions, audit calls, emails, and other communication channels to ensure compliance with standards, and provide actionable feedback and coaching to customer...

About UsAt Performance Inc., we're committed to empowering an active lifestyle through high-quality, sustainable products. Since 1986, we've been driven by a passion for innovation and excellence, striving to make adventures possible 365 days a year.We're a dynamic organization that values teamwork, creativity, and growth. Our team is comprised of dedicated...