Leadership Role in Customer Support

1 day ago


Stockholm, Stockholm, Sweden Teamtailor AB Full time
Career Advancement
Are you a natural leader with a passion for helping others succeed? Do you have experience in Customer Success or related fields? We are seeking an experienced Team Manager to join our Customer Success department at Teamtailor AB. As a Team Manager, you will lead a high-performing team, working closely with the Head of Customer Success to drive results. Key responsibilities include overseeing team operations, setting and achieving goals, monitoring KPIs, and leading projects to improve team performance and development.

Key Areas of Responsibility
* Oversee the team's day-to-day activities to ensure efficient task completion.
* Set and achieve goals for your team and individual members, collaborating with the Head of Customer Success.
* Monitor KPIs with your team, individuals, and overall, in conjunction with the Head of Customer Success.
* Lead and delegate projects, coach team members, and provide guidance to support their growth.
* Support team members with customer and internal cases.
* Play a key role in developing the North Europe markets, driving success for both customers and Teamtailor.
* Ensure smooth collaboration with all departments within Teamtailor.
* Initiate projects to improve team performance and development, as well as the Customer Success department.

  • Stockholm, Stockholm, Sweden Redeploy AB Full time

    About UsRedeploy AB is a leading provider of platform engineering and operations solutions, helping customers simplify their infrastructure and accelerate application delivery. Our mission is to make cloud adoption faster and easier.We offer a range of 'Ready-to-Run' platform products, including Technology Platforms and Industry Cloud Platforms, which enable...


  • Stockholm, Stockholm, Sweden Merck Full time

    Job Description:We are seeking a highly skilled Regional Customer Experience Leader to lead our customer support teams in the Nordic region. The ideal candidate will demonstrate strong leadership behaviors, including ethics, integrity, and a results-driven mindset.The role involves overseeing and inspiring the Nordic support team, focusing on performance...


  • Stockholm, Stockholm, Sweden Merck Full time

    About the Job:We are a leading company in the Livestock Animal Health and Technology sectors. Our goal is to provide top-notch customer support to our customers in the Nordic region.We are seeking a highly skilled Customer Support Team Lead to lead our customer support teams in the Nordic region. The ideal candidate will possess a strong understanding of the...


  • Stockholm, Stockholm, Sweden SJR in Sweden AB - Stockholm Full time

    Global Tax Leadership RoleWe are looking for a Tax Manager Transfer Pricing to lead and manage projects within the transfer pricing area. This includes assisting in transfer pricing tax audits, tax risk management, and other related matters. The successful candidate will work closely with and report to the Tax Director Transfer Pricing at Essity.This role...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job DescriptionAs a Technical Manager at Sinch, you will lead an empowered development team delivering scalable components for data optimization, billing, account management, and product configuration tooling.You will be responsible for defining clear goals, coaching team members, and fostering a collaborative growth-oriented environment.The ideal candidate...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Role OverviewThis is a leadership role in a fast-developing environment, requiring a high level of adaptability and innovation. The CEO of InnoEnergy Scandinavia will develop and implement the company's strategy, manage a team of 20+ people, and collaborate with key stakeholders to achieve common goals.Key ResponsibilitiesDeliver strategic objectives and...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    As a Technical Leadership Role at Qred, you will play a key part in shaping our engineering organization. You will lead and support our development teams, championing Agile methodologies, and driving efficient engineering processes.ResponsibilitiesThe ideal candidate will be responsible for:Organizational Design: Define team structures, optimize resource...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job DescriptionThis role involves providing excellent customer service and support to clients across various platforms. As a Support Specialist, you will be responsible for resolving technical issues and answering questions from customers.You will work closely with our team to ensure that clients receive timely and effective support, resulting in increased...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Company Overview:At TN Sweden, we are seeking a skilled and experienced Engineering Director to lead our engineering teams in delivering innovative and high-quality services to our customers. As part of Visa's open banking solutions, you will work closely with product management and be responsible for the overall delivery, performance, and quality of your...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    We're looking for an exceptional Tech Leadership professional to drive our engineering efforts in the Revenue domain. As a visionary leader with a technical background, you'll shape our organizational design, people management, and way of working.About the roleYou'll be responsible for leading and supporting our 4 development teams with one Tech Lead per...


  • Stockholm, Stockholm, Sweden Tbwa ChiatDay Inc Full time

    About the Job">As a Backend Development and Leadership Role at Betsson Group, you will lead a team of talented developers and take overall responsibility for team performance. You will drive the delivery of your team and promote a healthy team spirit and culture.Our team develops products to boost customer engagement. Our goal is to provide the best customer...


  • Stockholm, Stockholm, Sweden Sinch Sweden AB Full time

    Sinch Sweden AB is looking for a skilled backend software developer to join our team as a Tech Lead Manager.As a Tech Lead Manager, you will be responsible for leading an empowered development team delivering scalable components for data optimization, billing, account management, and product configuration tooling.**Job Description:**Lead a team of developers...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    About the RoleAs a First Line Customer Support Advisor at Quinyx, you will be the primary point of contact for customers who speak German or English. You will handle incoming inquiries, solve customers' technical questions, and provide consistent and efficient support to our customer base.All candidates need to be fluent in both German and English.


  • Stockholm, Stockholm, Sweden Mulberry Full time

    Mulberry, a leading luxury leather goods brand, seeks an experienced Fashion Retail Leader to join its team. This role offers a unique opportunity to lead a high-performing team, drive operational excellence, and foster a culture of collaboration and innovation.About the RoleAs a Fashion Retail Leader, you will be responsible for creating a welcoming...


  • Stockholm, Stockholm, Sweden Getinge Full time

    About the Role: As a Technical Leadership Role at Getinge, you will lead and grow one of our software engineering teams, driving technical excellence and ensuring team members' growth.Your Responsibilities:Develop and implement strategies to consistently deliver value, promote team growth, and maintain high-quality solutions.Oversee people management and...


  • Stockholm, Stockholm, Sweden Support Revolution Full time

    As a key member of the leadership team, the Sales Director will represent and sell the entire Supermicro portfolio of products and services to large enterprise customers. They will establish a high level of personal credibility as a trusted advisor to key client executives, researching and understanding client industries, business strategies, and challenges.


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    This technical leadership role requires a seasoned IT professional with expertise in information security, cybersecurity, information classification, and data loss prevention capabilities and technologies. Experience with Microsoft Purview E5 is desirable.About the JobAs a key member of our cybersecurity team, you will be responsible for leading and...


  • Stockholm, Stockholm, Sweden Tbwa ChiatDay Inc Full time

    Betsson Group values innovation, creativity, and teamwork above all else. As a leader in the iGaming industry, we strive to push the boundaries of what's possible and create memorable experiences for our customers.Job SummaryWe're seeking an exceptional leader to join our Product Development team, where you'll have the opportunity to shape the future of our...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    Job OverviewWe're seeking a Customer Support Manager to join our dynamic team at Quinyx. As a leader, you'll drive the success of our support team in EMEA and Australia, ensuring exceptional customer experiences.You'll be responsible for managing the support team, including 1st and 2nd line Support Advisors. This role requires a strong operational mindset,...


  • Stockholm, Stockholm, Sweden Ants - Tech Recruiters Full time

    We are seeking a Senior Data Engineer to take on a leadership role within our data team. As an Engineering Manager, you will be responsible for driving the development of a modern, scalable data platform, combining technical leadership with hands-on data engineering.In this role, you'll work closely with data engineers, software developers, product managers,...