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Customer Experience Manager
1 week ago
- Drive Business Growth: Enhance customer experience and boost customer engagement to fuel our business expansion.
- Lead Customer Journeys: Take charge of guiding customers through the onboarding process to project delivery and resolution.
- Provide Exceptional Support: Offer proactive and reactive technical support, troubleshoot issues, and guide customers through complex scenarios related to our charging platform.
Fundamental Skills and Qualifications: Over 2 years of experience in customer success, account management, or another client-facing role, preferably in the technology sector. Strong project management skills, technical acumen, and a solution-oriented mindset. Excellent organizational and planning skills with the ability to prioritize effectively.
