SaaS Customer Experience Lead
2 weeks ago
Frends is a leader in the integration platform as a service (iPaaS) market, and we are seeking a highly skilled SaaS Customer Experience Lead to join our team. In this role, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic customer relationship management.
Key Responsibilities- Develop and execute strategic plans to drive customer and partner engagement.
- Collaborate with cross-functional teams to deliver exceptional customer experiences.
- Provide expert guidance and support to customers and partners.
- Identify and pursue new business opportunities through partnerships and collaborations.
- Drive process improvements and best practices across the organization.
- A competitive salary and bonus structure.
- A dynamic and fast-paced work environment that values innovation and entrepreneurship.
- The chance to work with a cutting-edge platform and cutting-edge technologies.
- A collaborative and supportive team culture that prioritizes teamwork and open communication.
- A flexible working schedule and hybrid work mode.
- A couple of years of experience in a similar role in the SaaS sector.
- Strong business development and partnership skills.
- Technical understanding and curiosity toward technical solutions.
- Business-centric thinking and capability to grow our customers to the next level.
- Professional English and Swedish language skills.
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Customer Experience Lead
2 weeks ago
Stockholm, Stockholm, Sweden Planhat Full timeOur mission is to empower businesses through customer-centric solutions.We aim to redefine what customer success means in enterprise software by unlocking value for every client. Our team helps businesses build strong relationships with their customers, leveraging the Planhat platform to drive high-value outcomes.We're looking for a Customer Experience Lead...
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Customer Experience Lead
1 week ago
Stockholm, Stockholm, Sweden Voyado Sweden Full timeRole OverviewVoyado Sweden is seeking a Customer Experience Lead to join our Account Management team. As a key member of the team, you will be responsible for building strong relationships with our customers and driving their long-term growth with Voyado.You will work closely with our sales and product teams to understand customer needs and preferences, and...
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Customer Experience Director
8 hours ago
Stockholm, Stockholm, Sweden CatalystOne Solutions Full timeCatalystOne Solutions: Where Customer Success Meets Business GrowthWe're seeking a highly skilled Customer Experience Director to join our team in Oslo. As part of our Customer Success Team, you will be responsible for driving business outcomes and ensuring exceptional customer experiences.About the Role:Lead a portfolio of high-profile clients across...
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Customer Experience Lead
7 hours ago
Stockholm, Stockholm, Sweden H&M group Full timeH&M Group is committed to creating and maintaining inclusive, diverse and equitable workplaces throughout our organisation. As the Customer Experience Lead, you will be responsible for analysing selling information and working with the store manager to maximise sales. You will also lead a team of sales assistants to achieve excellent standards of service.The...
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Customer Experience Lead
7 days ago
Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gbc AB Full timeAbout Singular SocietyWe are a membership-based brand that offers premium life essentials at affordable prices. Our carefully curated range of responsibly made high-quality home and wardrobe essentials is designed to provide exceptional value to our customers.Job SummaryAs Store Manager, you will lead our store team to deliver outstanding customer...
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Customer Experience Director
4 days ago
Stockholm, Stockholm, Sweden Proposales AB Full timeOur VisionWe envision a world where business proposals are efficient, intuitive, and delightful. At Proposales AB, we're committed to delivering a seamless product experience that exceeds customer expectations.Job SummaryWe're seeking an experienced Product Manager to join our team. As a key member of our product development process, you'll be responsible...
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Customer Experience Analytics Lead
1 week ago
Stockholm, Stockholm, Sweden Etraveli Group AB Full timeEtraveli Group AB is a globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We strive to make the world smaller for our customers and bigger for our people. Our diverse team of over 2400 passionate professionals is what makes us the industry's tech wonder and the best in the world at what we do.About the...
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Customer Experience Innovation Lead
1 week ago
Stockholm, Stockholm, Sweden Soundtrack Technologies Sweden AB Full timeAbout UsSounds Technology Sweden AB is a scale-up company that provides music streaming services for businesses. We serve a diverse range of clients, from small companies to big brands.The RoleThis Digital CSM role is perfect for someone who wants to work in a fast-paced environment and be part of a talented, cross-functional team. Your main responsibility...
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Strategic SaaS Vendor Manager
5 days ago
Stockholm, Stockholm, Sweden Spotify Full timeAbout The PositionWe are looking for a Strategic SaaS Vendor Manager to join our team. In this role, you will play a key part in shaping Spotify's SaaS vendor management strategy and driving value from our key supplier relationships.Key ResponsibilitiesDevelop and execute a comprehensive SaaS vendor management plan that aligns with Spotify's business...
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Customer Success Team Lead
7 hours ago
Stockholm, Stockholm, Sweden Teamtailor AB Full timeAbout TeamtailorWe are a leading Employer Branding and Applicant Tracking Software (ATS) SaaS platform, serving over 10,000 companies and 200,000 users worldwide.Our company is young, international, and fast-paced, offering an ideal workplace for those who want to make a tangible impact on our growth and take on responsibilities. We also believe in having...
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Enterprise Customer Success Lead
5 days ago
Stockholm, Stockholm, Sweden Bannerflow Full timeAbout UsBannerflow is a high-growth company and one of Europe's most exciting SaaS companies. We build a Creative Management Platform that allows enterprise brands to create, publish, analyze, and optimize advertising in-house, at scale.Our creative management platform serves more than 6 billion ads each month, viewed on 500 million unique devices all over...
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Customer Success Lead
8 hours ago
Stockholm, Stockholm, Sweden Tendium Full timeWe're an innovative company that provides businesses with a smarter and easier way to participate in public tenders. As a Customer Success Lead, you will play a key role in ensuring that our customers achieve their goals and objectives.Your primary responsibility will be to manage the full sales cycle, from prospecting to closing deals, with support from our...
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Customer Experience Transformation Lead
1 week ago
Stockholm, Stockholm, Sweden Loopia Group AB - Stockholm Full timeRegional Chief Customer Success OfficerAbout the RoleWe are seeking an experienced leader to drive the transformation of customer care into customer success in the Nordics & CEE region.In this strategic role, you will lead a team of over 140 professionals across six countries, ensuring a best-in-class approach. The position sits on the Nordics & CEE...
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SaaS Technology Category Manager
3 weeks ago
Stockholm, Stockholm, Sweden Spotify Full timeAre you looking to significantly impact how Spotifiers work and partner with industry-leading SaaS companies?Spotify's Technology Procurement team, part of the Platform Mission, is looking for a SaaS Technology Category Manager with a commercial focus to accelerate our innovation and impact at scale. We are a uniquely positioned procurement team within R&D,...
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Customer Success Manager Lead
2 days ago
Stockholm, Stockholm, Sweden Deel Full timeDeel, a global payroll and compliance leader, is seeking a seasoned Customer Success Manager to join our rapidly growing team. This role offers the opportunity to build and scale our customer success organization, drive revenue growth, and develop a high-performing team.About UsAt Deel, we believe that businesses should be able to hire the best talent...
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Global Customer Success Team Lead
2 days ago
Stockholm, Stockholm, Sweden Deel Full timeWe're looking for a talented Customer Success Manager to lead our global Customer Success team. As a key member of our organization, you'll be responsible for building and scaling our customer success strategy, driving revenue growth, and developing a high-performing team.About DeelDeel is a global payroll and compliance platform that enables businesses to...
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Customer Experience Professional
1 week ago
Stockholm, Stockholm, Sweden Tesla, Inc. Part time**About the Role**We are seeking a highly skilled and motivated Customer Experience Professional to join our Sales team at Tesla, Inc. As a key member of our team, you will be responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey.**Key Responsibilities:**Proactively engage with customers...
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Customer Experience Leader
1 week ago
Stockholm, Stockholm, Sweden Auctionet Full timeAuctionet is a leading online marketplace for art, design, furniture and antiques, connecting buyers and sellers from across Europe. As Customer Experience Leader, you'll be responsible for ensuring that every interaction with our platform is seamless and enjoyable for our customers.About the RoleYou'll lead our Customer Support Team, working closely with...
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Customer Delivery Specialist
1 week ago
Stockholm, Stockholm, Sweden Mastercard Full timeAbout the RoleWe are looking for a skilled professional to drive customer success and lead initiatives to support the growth and scalability of our Business Intelligence suite business in the region.Key Skills and QualificationsEssential Experience:Experience in delivery of SaaS solutions or data products.Proven experience working in Customer Delivery or...
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Customer Experience Lead
2 weeks ago
Stockholm, Stockholm, Sweden Startdeliver Full timeCompany OverviewStartdeliver is revolutionizing the way businesses deliver value to their customers. Our mission is to empower organizations to do the right things for their customers at the right time, driving meaningful impact.We're integrating AI into our platform and support processes, giving you hands-on experience with the latest innovations.