Customer Experience Manager

About UsWe are an innovative tech company on a path to improving the work lives of millions around the world. Our goal is to provide exceptional customer experiences through our workforce management solutions. We value collaboration, trust, innovation, and quality, and we're looking for a skilled professional to lead our customer support team.Key...

Telenor är ett samhällsbärande företag som värderar mänskliga relationer högt. Hos oss får du möjlighet att skapa värde för miljoner människor dagligen och bidra till det goda samhället.I rollen som Customer Experience & Process Management-manager arbetar du nära våra processägare och specialisterna för att förstå vad vi behöver...

Job DescriptionWe are looking for a seasoned Customer Experience Manager to join our team in Sweden. In this role, you will develop business value assessment programs by creating customer success metrics to support product onboarding, adoption, and retention goals.You will maintain long-term relationships with key accounts, coordinate support efforts, and...

Soundtrack Technologies Sweden AB: A Company OverviewWe are a B2B scale-up company that provides music streaming services for businesses. Our diverse portfolio includes small customers like local cafes and large brands like Joe & the Juice, Toni & Guy and TAG Heuer. We prioritize product-led growth, leveraging a scalable approach to drive customer...

About the RoleWe are seeking an experienced Customer Experience Manager to join our team in Stockholm. As a key member of our Customer Success organization, you will be responsible for building and maintaining strong relationships with our customers, promoting MongoDB features and optimizing customer satisfaction.This is an exciting opportunity for a...

About the RoleAs a Customer Experience Specialist, you play a vital role in ensuring our customers achieve maximum value from our platform. You collaborate closely with various departments to evolve and improve customer success.You oversee successful onboarding, training, and engagement of customers, driving adoption of purchased services to enhance their...

Role OverviewYou will play a pivotal role in ensuring excellence in customer experience operations by understanding standard operating procedures (SOPs), designing and delivering training programs, and monitoring the effectiveness of training initiatives. In this position, you will report to the Senior Regional Success Manager and be part of the Customer...

At Telenor Sverige AB, we are committed to providing exceptional customer experiences, and we are seeking a skilled Process Manager to help us achieve this goal. As a Process Manager, you will play a critical role in ensuring that our broadband services are delivered efficiently and effectively.About the RoleYour primary responsibilities will include:Process...

Role OverviewVoyado Sweden is seeking a Customer Experience Lead to join our Account Management team. As a key member of the team, you will be responsible for building strong relationships with our customers and driving their long-term growth with Voyado.You will work closely with our sales and product teams to understand customer needs and preferences, and...

Key ResponsibilitiesCross-Functional Collaboration: Partner closely with Onboarding, Support, Product, and Sales teams to ensure seamless customer experiences.Leadership & Team Development: Lead, mentor, and develop the CSM team, ensuring high performance and professional growth.Revenue & Customer Growth: Drive renewals, upsells, and expansions by ensuring...

Our VisionWe envision a world where business proposals are efficient, intuitive, and delightful. At Proposales AB, we're committed to delivering a seamless product experience that exceeds customer expectations.Job SummaryWe're seeking an experienced Product Manager to join our team. As a key member of our product development process, you'll be responsible...

About Singular SocietyWe are a membership-based brand that offers premium life essentials at affordable prices. Our carefully curated range of responsibly made high-quality home and wardrobe essentials is designed to provide exceptional value to our customers.Job SummaryAs Store Manager, you will lead our store team to deliver outstanding customer...

TN Sweden seeks an experienced Customer Experience Strategist to join our team. As a key member of our Swedish Strategy and Consulting team, you will play a crucial role in driving the development of digital business strategies for national and international clients.Key responsibilities include:Supporting interdisciplinary teams in large and international...

Tobii Dynavox AB is a forward-thinking company that combines experience and cutting-edge solutions with a mission to change lives. We are seeking an experienced Technical Support Manager to lead our technical support team and provide best-in-class support to our users and prescribers.Key Responsibilities:Lead and coach a team of seven talented members spread...

H&M Group is committed to creating and maintaining inclusive, diverse and equitable workplaces throughout our organisation. As the Customer Experience Lead, you will be responsible for analysing selling information and working with the store manager to maximise sales. You will also lead a team of sales assistants to achieve excellent standards of service.The...

**About the Role**We are seeking a highly skilled and motivated Customer Experience Professional to join our Sales team at Tesla, Inc. As a key member of our team, you will be responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey.**Key Responsibilities:**Proactively engage with customers...

Key ResponsibilitiesManage operational challenges at storage sites and implement centralized solutions.Select tooling and setup processes to run a smooth operation and minimize avoidable issues.Handle customer support and resolve any issues with our services.Be the central point of contact regarding our operations and ensure efficient communication between...

Customer Experience SpecialistAre you a people person who loves to make customers smile? Look no further because we are looking for a Customer Experience Specialist to join our team at our quirky headquartersAbout the roleThe position is full-time (100%) and based at Happy Socks' head office in central Stockholm. Working hours are primarily weekdays...

At Jerg, we're seeking a talented Customer Experience Specialist to join our team at Stockholm Quality Outlet. As an employee, you'll play a key role in driving growth, building the brand, and delivering exceptional customer experiences.We value progressiveness, energy, inclusivity, and we're looking for someone who embodies these values. Reporting to the...

Job SummaryWe're seeking an experienced and results-driven Store Manager to join our team at H&M Group. As a Store Manager, you'll be responsible for leading the overall performance of an individual store, with a primary focus on delivering exceptional customer experiences that drive sales and profitability.About YouYou'll be a natural leader with excellent...