SMB Commercial Success Lead

2 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time

Are you a skilled professional looking for a new challenge? Do you want to make a real impact in the world of Employer Branding and Recruiting Online? Look no further than TN Sweden

As a Junior Scaled Customer Success Manager, you'll have the unique opportunity to drive the commercial success and long-term happiness of our customers in the Small & Medium Business Segment. By focusing on delivering exceptional customer experiences, you'll be empowered to unlock the full potential of our platform.

Key Accountabilities:

  • Manage renewals and address contract and invoice-related inquiries.
  • Develop and execute strategic plans to engage SMB customers.
  • Address challenges proactively and collaborate with internal teams for seamless customer experiences.
  • Meet with customers to discuss key topics and facilitate smooth transitions between teams.
  • Collaborate with the Digital Success Manager to create engaging content and optimize strategies based on customer trends.

Perks and Benefits:

  • Personalized development opportunities
  • Dynamic work environment with a multicultural team
  • Flexible work arrangements
  • Annual company trip to a surprise destination
  • Freedom with responsibility.


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