Key Account Manager
4 weeks ago
Job Description
We are seeking a highly skilled Key Account Manager to join our team at Lotus Bakeries. As a Key Account Manager, you will be responsible for managing and developing our key customer relationships in the export market.
- You will have full account management and P&L responsibilities for new and selected clients & channels.
- Responsible to build a plan and start up new customers as well as geographical markets for the Annas brand.
- Visit all customer contacts to foster strong working relationships.
- Generate & retain multiple relationships across the account network, from head office to regional levels, to help facilitate the success of the accounts.
- Compose and deliver customer account plans with goals and priorities for Annas Pepparkakor.
- Detailed planning & preparation for customer meetings with effective follow up.
- Effective presenting/negotiating at customer meetings
- Co-ordination, monitoring and review sales & promotional activities.
- Effective forecasting and planning input, relating to customer portfolio
- Manage customer spend in line with budgets
- Complete sales support administration tasks, sales reports promotional reports etc (using customer epos and internal SAP).
- Effective maintenance of customer administrative systems, pricing, & links with customer service
- Travel will be required
- Reporting to the Sales Manager Sales office Nordics.
Profile
We are looking for an ambitious, self-driven, and committed person with a desire to develop and grow the business. To be successful in this role, you need to have a strong affinity for working in a small yet fast-moving team with an international scope. You have excellent sales and negotiations skills combined with a team mentality. In addition, you have the ambition and willingness to get the work done.
- Master's degree in economics.
- Minimum 3-4 years of experience at international KAM level (Distributors, Whole sellers, Retailers).
- Strong key account management skills (accomplished negotiation skills, commercially driven, can manage complex customer relations, high on empathy, understands to serve both company and customers)
- Excellent knowledge of MS Office, Nielsen, and SAP (you need to be a strong excel operator)
- Knowledge of the Danish, Norwegian, Baltic, and international Retail Industry & customer base within.
- You have an entrepreneurial spirit, are a team player, strong communicator, determined, proactive, positive, analytical and getting things done.
- You are a great match with our TOP values – Team work, Open dialogue and Passion.
- Fluent in English & Swedish.
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