
Customer Experience Lead
7 days ago
- Strong knowledge of ITIL frameworks and best practices for incident, problem, change, and service level management.
- Ability to communicate effectively with technical teams and understand emerging technologies.
Experience in SAP S/4HANA or ECC Finance modules is also desirable.
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Digital Customer Experience Lead
2 days ago
Stockholm, Stockholm, Sweden SAS Cargo Group AS Full timeDigital Customer Experience LeadWe are looking for a talented Digital Customer Experience Lead to join our team. The successful candidate will be responsible for executing and developing sales-driven and engaging customer communication through email, SMS, and App based on data-driven decisions.This role involves creating loyalty-driven communication for our...
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Customer Experience Representative
4 days ago
Stockholm, Stockholm, Sweden Tesla, Inc. Part timeAbout the RoleAs a Sales Customer Experience Specialist at Tesla, Inc., you will be responsible for delivering exceptional customer experiences and driving sales growth through effective lead generation strategies.You will be part of our dynamic sales team, working in our store at Sveavägen. Your primary focus will be on engaging with potential customers,...
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Customer Experience Strategist
3 days ago
Stockholm, Stockholm, Sweden & Other Stories Full timeAt & Other Stories, we're dedicated to fostering strong relationships with our customers and delivering exceptional experiences across all touchpoints. As a Customer Experience Strategist, you will play a pivotal role in shaping the future of our loyalty program.The Loyalty Lead will be responsible for driving strategy, concept, and customer value...
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Customer Experience Leader
9 hours ago
Stockholm, Stockholm, Sweden Gordon Full timeAbout GordonGordon is a leading smart home delivery enabler for online grocery-, pharmacy- and Meal kit providers, leveraging its expertise to help grocery e-commerce businesses identify and capitalize on new opportunities to grow their businesses.We offer a digital platform tailor-made for temperature-controlled deliveries and end customer satisfaction in...
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Customer Experience Specialist
6 days ago
Stockholm, Stockholm, Sweden Tesla, Inc. Part timeJob OverviewTesla, Inc. is seeking a highly motivated and customer-focused Sales and Customer Engagement Expert to join our team in Stockholm. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective lead generation strategies.In this role, you will be the face of...
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Customer Experience Specialist Lead
4 days ago
Stockholm, Stockholm, Sweden SAVR Full timeAbout SAVRSAVR is a dynamic and fast-growing startup that specializes in providing exceptional customer experiences. Our mission is to empower customers with insightful product knowledge and elevate their experience to new heights.Job DescriptionWe are seeking an experienced Customer Experience Specialist to join our team. As a key player in our...
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Customer Experience Ambassador
8 hours ago
Stockholm, Stockholm, Sweden H&M group Full timeWe are looking for a results-driven leader who thrives in a fast-paced environment. As a Store Manager at H&M Home, you will be responsible for creating an outstanding shopping experience for our customers every day.About the RoleThis is a fantastic opportunity to join a dynamic team and contribute to the success of H&M Home. If you have a passion for...
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Customer Experience Director
7 days ago
Stockholm, Stockholm, Sweden & Other Stories Full timeAbout & Other StoriesWe are a fashion brand that offers a wide range of shoes, bags, accessories, beauty and ready-to-wear for fashion-loving women. Our ateliers design diverse collections with great attention to detail and quality, always with modern femininity in mind.As Loyalty Lead, you will play a key role in enhancing customer engagement and loyalty...
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Customer Experience Director
7 days ago
Stockholm, Stockholm, Sweden Swarovski Full timeA World of Wonder Awaits:We are seeking a highly motivated and results-driven Luxury Brand Store Leader to join our team and contribute to our mission of delivering exceptional customer experiences.In this role, you will be responsible for building a loyal portfolio of customers, recruiting, leading and growing a high-performing team with a growth mindset,...
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Customer Experience Advocate
18 hours ago
Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gruppe Full timeWe are seeking a Customer Experience Advocate to play a pivotal role in shaping the future of our loyalty program. As a key member of our team, you will be responsible for driving customer engagement and loyalty through innovative strategies and initiatives.Key Responsibilities:Develop and execute comprehensive customer experience strategies that meet...
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Head of Customer Experience and Retention
2 days ago
Stockholm, Stockholm, Sweden Loopia Group AB Full timeAbout the PositionThis strategic role is responsible for transforming customer care into customer success in the Nordics & CEE region. As a key member of the management team, you will lead a team of professionals across six countries, ensuring a best-in-class approach to customer interactions.You will be responsible for shaping the future of customer...
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Customer Experience Strategist
4 days ago
Stockholm, Stockholm, Sweden Etraveli Group AB Full timeAbout Etraveli Group ABWe hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.The RoleYou will be responsible for driving efforts by delivering actionable, data-driven insights...
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Customer Experience Specialist
3 days ago
Stockholm, Stockholm, Sweden Mentimeter Full timeMentimeter is a global company that aims to revolutionize the way people interact with each other during meetings and presentations. We are looking for a highly skilled Onboarding Manager to join our team in Sales.About the RoleThis is an exciting opportunity for someone who wants to take on a strategic role, driving the success of our Enterprise Customers...
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Customer Experience Director
3 days ago
Stockholm, Stockholm, Sweden Alfa Laval Technologies AB Full timeAbout the PositionThe Associate Product Manager position at Alfa Laval Technologies AB represents a unique opportunity to shape the future of our marine business. Our BU Wind, Water and Fuels team is dedicated to creating innovative solutions that address the evolving needs of our customers.We are seeking a highly skilled professional to lead our high-speed...
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Customer Insights Lead
4 days ago
Stockholm, Stockholm, Sweden Etraveli Group AB Full timeTransforming Travel ExperiencesEtraveli Group AB is the industry's tech wonder, pushing boundaries to make travel simpler for customers and more rewarding for our people. Our diverse team of over 2400 passionate professionals drives innovation in customer service operations.As a key player in our Customer Services department, you will spearhead data-driven...
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Visual Experience Lead
7 days ago
Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gruppe Full timeJob OverviewWe are looking for a Visual Experience Lead to elevate the total experience across our digital touchpoints.About the RoleLead the curation of content to create a more elevated impression.Collaborate with stakeholders to ensure seamless execution.Key ResponsibilitiesCurate high-quality visual assets that drive customer engagement.Work closely with...
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Customer Experience Manager
5 days ago
Stockholm, Stockholm, Sweden Colgate Full timeAbout ColgateColgate-Palmolive is a leading consumer products company serving hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care, and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities...
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Head of Customer Experience
3 days ago
Stockholm, Stockholm, Sweden Storyblok Full timeRole SummaryThe Senior Business Relationship Manager will develop and maintain strong relationships with Storyblok customers, ensuring their business needs are met and exceeded. This includes working with Enterprise Customers, owning all aspects of the post-sales process, and collaborating with Storyblok's Sales team to identify new opportunities within the...
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Customer Experience Associate
2 days ago
Stockholm, Stockholm, Sweden SAVR Full timeAbout SAVRAt SAVR, we're passionate about delivering exceptional customer experiences. Our dynamic team is driven by a service-first mindset, and we're looking for a talented Customer Experience Specialist to join our ranks.Your MissionIn this pivotal role, you'll embody the voice of our brand, providing insightful product knowledge and elevating the...
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Customer Experience Solutions Leader
6 days ago
Stockholm, Stockholm, Sweden Dentsu Aegis Network Full timeAbout Our Company:Merkle is a global leader in data-driven customer experience management (CXM), seamlessly integrating expertise across Denmark, the Netherlands, Sweden, and Norway. We craft innovative, strategic, and technology-driven solutions that redefine customer experiences.The Role:You will be responsible for shaping solutions within RFP responses,...