Senior Account Executive

18 hours ago


Stockholm, Stockholm, Sweden Teamtailor AB Full time

Teamtailor AB is a leading Employer Branding and Applicant Tracking Software (ATS) SaaS platform, used by over 10,000 companies and 200,000 users worldwide.

We are looking for a Senior Account Executive to drive the commercial success and long-term happiness of our customers in the Small & Medium Business Segment.

Your key responsibilities will include:

  1. Renewal Management: Oversee the renewal process and address inquiries about contracts and invoices to ensure customer satisfaction and retention.
  2. Customer Segmentation & Communication: Segment SMB customers and implement scalable communication strategies using digital tools for a personalized touch.
  3. Escalation & Solution Management: Proactively address challenges, working closely with internal teams to ensure smooth and seamless customer experiences.
  4. Customer Meetings & Strategy: Conduct meetings on key topics like renewals and feedback, ensuring smooth transitions between teams for cohesive management.
  5. Communication & Support: Partner with the Digital Success Manager to create engaging content and adjust strategies based on customer trends.

We offer a fast-paced tech company environment, flexible work arrangements, and a comprehensive training program.



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