Head of Customer Engagement Enterprise

11 hours ago


Stockholm, Stockholm, Sweden Sinch Full time

We are seeking an experienced Account Director Enterprise for our Nordics region to join our team of innovators who are shaping the future of customer communication. As a leader, you'll be responsible for developing and executing a go-to-market strategy aligned with global motions to win and retain business.

Your Key Responsibilities
  • Lead a highly motivated account management team and manage key accounts to achieve significant revenue growth while ensuring high satisfaction and profitability.
  • Collaborate with the New Sales team to identify business opportunities with current and prospective customers.

Delivering exceptional customer experiences and driving business success is crucial to maintaining strong relationships with larger clients. You'll work closely with other Account Directors, the Director of Northern Europe, and Enterprise Sales Director to deliver profitable growth and top-tier customer experience.



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