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Customer Expansion Specialist
2 days ago
Mentimeter AB (publ) Overview
We aim to transform the way people present, meet, and learn by making presentations more engaging and interactive. Our goal is to empower users to become the best presenters they can be.
Job Role:
The Relationship Manager will focus on expanding our existing Enterprise customers, driving revenue growth while serving as a trusted advisor to our customers. This includes building long-term strategic relationships, managing renewals, and developing strategies for scalable customer expansion.
Key Accountabilities:
- Lead the expansion of existing Enterprise customers
- Develop and manage a continuous pipeline for new expansion and up-sell opportunities
- Build strong relationships with customers worldwide
- Use data to drive decision-making and assess business opportunities
Available Resources:
- Collaboration with Marketing and Product teams for lead generation
- Support from Marketing and Sales teams for analysis and tactics
- Access to Sales Development Representatives for lead qualification
- Utilization of professional CRM and data gathering services
Essential Skills:
- Proven SaaS sales experience
- Data-driven decision-making ability
- Commercial acumen and negotiation skills
- Strong communication and interpersonal skills
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