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Customer Experience Manager

1 week ago

Stockholm, Stockholm, Sweden Alva Labs Full time

We're committed to creating a fair and efficient job market that benefits both candidates and recruiters. Our Customer Success team plays a critical role in achieving this goal, working hand-in-hand with our customers to help them unlock the full potential of their hiring strategy.

As a Customer Success Manager, you will work closely with our customers to understand their objectives, challenges, and expectations, and develop tailored solutions to meet their needs. You will also collaborate with our sales team to drive upsell opportunities and contribute to key projects across our commercial teams.

We're looking for someone who is strategic, adaptable, and passionate about delivering exceptional customer experiences. If you have experience working with stakeholder management, a background in recruitment or customer success, and thrive in an ambitious environment, we'd love to hear from you.