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Customer Journey Mapping Expert
9 hours ago
To be successful in this role, you will need:
- 1 to 3 years of experience working with similar tasks
- Previous experience with one or several content management systems (CMS)
- Experience working with a data-driven approach
- Knowledge on how to set requirements to optimize the user journey
- Experience with backlog management
As a Customer Journey Mapping Expert, you will be responsible for designing and implementing customer journeys that meet the needs of our clients.
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Data-Driven Customer Journey Expert
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeTN Sweden is seeking a Data-Driven Customer Journey Expert to join our analytics team. As a key member of our team, you'll be responsible for analyzing customer data to understand behavior and preferences, and developing strategies to enhance the customer journey.Key Responsibilities:Analyze customer data to understand behavior and preferencesDevelop and...
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Customer Journey Director
5 days ago
Stockholm, Stockholm, Sweden H&M Group Full timeAt H&M Group, we believe that customer journeys are essential to driving customer loyalty and engagement. As our Customer Journey Director, you will be responsible for creating clear consumer journeys that maximize organic traffic and sales.The ideal candidate will have a deep understanding of customer behavior, market trends, and digital technologies. They...
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Customer Journey Optimizer
5 days ago
Stockholm, Stockholm, Sweden If Skadeförsäkring Full timeAs a Customer Journey Optimizer at If Skadeforsikring, you will have the opportunity to work with cutting-edge technology and data platforms to drive business growth and improve customer experiences. You will work closely with cross-functional teams to identify opportunities and challenges, and develop solutions to improve customer journeys.">Key...
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Seamless Online Journey Consultant
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeRequired Skills:To excel in this role, you'll need:1-3 years of experience working with similar tasksPrevious experience with content management systems (CMS)Expertise in data-driven approachesKnowledge on how to set requirements to optimize the user journeyExperience with backlog managementProject management skillsAdditionally, you should have experience...
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Customer Journey Optimization Lead
9 hours ago
Stockholm, Stockholm, Sweden Ab Electrolux Full timeAbout the Role:We are seeking a highly skilled Customer Journey Optimization Lead to join our central D2C team in Europe APACMEA. The successful candidate will play a crucial role in driving profitable growth across our D2C channels by delivering and scaling conversion drivers.This individual will work closely with the CRO Manager and Product Managers to...
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Data Integration and Mapping Expert
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeTN Sweden is seeking a talented Collaterals IT Analyst to join our Data Engine and Mapping team. As a key member of this team, you will be responsible for replicating and migrating collateral data from various legacy solutions to the Nordea Collateral Solution (NCS).Responsibilities:Collaborate with cross-functional agile scrum teams.Develop and test...
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Stockholm, Stockholm, Sweden TN Sweden Full timeJob Description:At TN Sweden, we're seeking a highly skilled Customer Experience Manager to spearhead the development of our B2B platforms. As the driving force behind this project, you'll be responsible for crafting a seamless and positive online experience for every visitor.Key responsibilities include optimizing the customer journey, executing initiatives...
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Digitalization Journey Expert
3 days ago
Stockholm, Stockholm, Sweden Soros Consulting AB Full timeJob Description">Soros Consulting AB seeks an experienced Digitalization Journey Expert to drive our digital transformation efforts. This role offers an exciting opportunity to work in a dynamic environment, collaborating with cross-functional teams to develop and implement innovative digital solutions.About the Role">The successful candidate will have...
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Customer Experience Manager
17 hours ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleWe are looking for a highly motivated Customer Experience Manager to join our team at Merkle Sweden. As a key member of our Strategy and Consulting team, you will be responsible for designing and implementing customer-centric strategies that drive growth and engagement.Your primary focus will be on helping clients develop comprehensive customer...
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Customer Experience Expert Netherlands
3 days ago
Stockholm, Stockholm, Sweden Qred AB Full timeWe are dedicated to empowering small businesses and entrepreneurs with innovative financial solutions.About the jobAs a Dutch-speaking Customer Success Representative, you will be responsible for delivering exceptional customer experiences through expert support and guidance. Your role will involve working closely with internal teams to drive improvements...
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Sales Journey Coordinator
2 days ago
Stockholm, Stockholm, Sweden Scania Nederland B.V. Full timeSales EnablementWe are seeking a highly motivated and experienced professional to take on the role of Journey Lead for our Solution Sales Journey. As Journey Lead, you will be responsible for developing and implementing effective sales strategies to drive business growth and improve customer satisfaction.You will work closely with our sales team,...
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User Experience Expert for Samsung Sites
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob Responsibilities:The successful candidate will own our enhanced partnership program site and the B2B site, optimizing the customer journey and executing initiatives and enhancements.They will act as a stakeholder to the operative team and other relevant teams within Samsung, ensuring involvement in all initiatives related to .com to align on EPP and...
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Customer Acquisition Manager
1 day ago
Stockholm, Stockholm, Sweden SCHMACK | Growth Agency ? Full timeRole OverviewThe SCHMACK | Growth Agency is seeking an experienced Paid Media Optimizer to join our team. In this role, you will be responsible for developing and executing paid advertising strategies to drive customer acquisition, conversions, and overall business growth.Responsibilities:Develop and execute paid advertising strategies on multiple platforms...
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Marketing Journey Architect
3 days ago
Stockholm, Stockholm, Sweden Globalconnect Full timeBecome a Marketing Automation ExpertDo you thrive at the intersection of technology and marketing? At GlobalConnect, we're on a mission to create seamless digital experiences for our customers. As a Marketing Automation Specialist, you'll design and implement high-quality lead nurturing flows, turning prospects into sales-ready leads.You'll work closely with...
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Customer Journey Manager
17 hours ago
Stockholm, Stockholm, Sweden Elcykelpunkten AB Full timeElcykelpunkten AB är Sveriges ledande leverantör av elcyklar och har en stark position inom branschen. Vi söker en driven och ansvarsfull Försäljningsutvecklare till vår Customer Success Team!Rollen innefattar:Ansvara för kundresan från signerat kundavtal, inklusive onboardning av nya kunder och leveranskoordinering.Optimera processer genom att...
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Customer Success Strategist
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob OverviewTN Sweden is seeking a skilled Customer Value Partner to drive business transformation with our most strategic customers.This role involves leading extensive teams of Celonis experts to ensure the success and satisfaction of our top customer base on their journey to realizing value with Celonis.The successful candidate will engage with C-Level...
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Customer Service Representative in Greece
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleWe are seeking a skilled Norwegian speaking customer service representative to join our team in Greece.Job ResponsibilitiesProvide expert customer service to entrepreneurs and businesses, enhancing their reputation and providing insights into how customers search for them.Assist businesses in improving their online presence across the world's...
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Customer Success Advocate
3 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeCelonis is seeking an experienced Customer Success Advocate to join our team. As a key member of our Value Engineering team, you will play a crucial role in driving business transformation with our most strategic customers.The Job Description:This is a unique opportunity to leverage your expertise in driving large-scale transformation programs and process...
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Sales and Marketing Data Expert
9 hours ago
Stockholm, Stockholm, Sweden Soundtrack Your Brand Full timeKey ResponsibilitiesAnalyze sales performance, track KPIs, and identify opportunities to optimize sales processes and improve conversion rates, working directly with the Sales team.Collaborate with the Marketing department to support demand generation efforts and measure the effectiveness of campaigns and initiatives.Provide insights into customer...
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Customer Growth Expert
2 days ago
Stockholm, Stockholm, Sweden Learnster Full timeAs a Customer Success Manager at Learnster, you will have the opportunity to work with passionate and ambitious colleagues who are dedicated to shaping our company's future.What We OfferJoin us on our journey to revolutionize workplace individual learning and contribute to Learnster's continuous growth and innovation.With Learnster, you will have the chance...