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IT-Support Specialist
2 months ago
Tavana IT AB is seeking a highly skilled IT-Support Specialist to join our team. As a Second Line Support Expert, you will be responsible for providing technical support to our clients and internal staff.
Key Responsibilities:- Provide in-depth technical support to clients and internal staff
- Escalate complex issues from First Line Support
- Administer user permissions and rights in Active Directory
- Work with various IT systems, including Windows 10, Office 365, and network technologies
- Collaborate with the First Line Support team to resolve issues
- Minimum 1 year of experience in a First Line Support role
- Excellent problem-solving skills and ability to work independently
- Strong communication and interpersonal skills
- Proficiency in Swedish and English languages
- Experience with Active Directory, Windows 7 & 10, Office 365, and other IT systems
- Opportunity to develop your IT skills and expertise
- Collaborative and dynamic work environment
- Competitive salary and benefits package
We are looking for a motivated and enthusiastic individual who is passionate about IT and customer service. If you are a team player with a strong work ethic, we encourage you to apply for this exciting opportunity.