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IT-Support Specialist

2 months ago


Stockholm, Stockholm, Sweden Tavana IT AB Full time
Job Description

Tavana IT AB is seeking a highly skilled IT-Support Specialist to join our team. As a Second Line Support Expert, you will be responsible for providing technical support to our clients and internal staff.

Key Responsibilities:
  • Provide in-depth technical support to clients and internal staff
  • Escalate complex issues from First Line Support
  • Administer user permissions and rights in Active Directory
  • Work with various IT systems, including Windows 10, Office 365, and network technologies
  • Collaborate with the First Line Support team to resolve issues
Requirements:
  • Minimum 1 year of experience in a First Line Support role
  • Excellent problem-solving skills and ability to work independently
  • Strong communication and interpersonal skills
  • Proficiency in Swedish and English languages
  • Experience with Active Directory, Windows 7 & 10, Office 365, and other IT systems
What We Offer:
  • Opportunity to develop your IT skills and expertise
  • Collaborative and dynamic work environment
  • Competitive salary and benefits package

We are looking for a motivated and enthusiastic individual who is passionate about IT and customer service. If you are a team player with a strong work ethic, we encourage you to apply for this exciting opportunity.