Business Development CRM Specialist

2 days ago


Mölndal, Västra Götaland, Sweden DENTSPLY International Full time
Company Overview

Wellspect Healthcare is a leading global provider of innovative medical devices that help people suffering from urinary retention or chronic constipation. The company is part of Dentsply Sirona, the world's largest manufacturer of professional dental technologies.

Job Description

As a CRM Engagement Specialist, you will play a crucial role in driving commercial success across all subsidiaries through customer engagement programs, business intelligence, and commercial excellence programs.

You will be responsible for the adoption and support of our Salesforce platform, focusing on user training and subsidiaries support. This includes providing comprehensive support to end-users, developing and conducting training sessions, and communicating market engagement around upcoming launches.

Additionally, you will act as the primary point of contact for system users, offering timely assistance and troubleshooting to resolve user issues.

Required Skills and Qualifications
  • Proactive approach with strong customer orientation and commercial mindset.
  • Strong communication skills, organization skills, and ability to prioritize.
  • Technical or computer sciences background or demonstrated experience in CRM management/administration.
  • Certificate as Salesforce Administrator.
  • Some years' experience in similar positions.
  • Strong understanding of Salesforce.com features, capabilities, and best practices.
  • Great problem-solving skills and ability to work collaboratively in a team environment.
  • Proven record in CRM adoption and engagement initiatives.
Benefits

At Wellspect, we offer hybrid work and are open to placements where we have commercial offices. We value diversity, inclusion, and authenticity in our workplace.



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