Global Commercial Operations Support Specialist

2 days ago


Mölndal, Västra Götaland, Sweden DENTSPLY International Full time
Role Overview

We are seeking an experienced CRM Engagement Specialist to drive commercial success and customer satisfaction through effective Salesforce platform adoption and support.

Key Responsibilities

The successful candidate will:

  1. Develop and implement tailored training programs for end-users, ensuring seamless adoption and high user satisfaction.
  2. Lead market engagement initiatives, promoting our Salesforce platform and fostering customer loyalty.
  3. Collaborate closely with various departments to gather requirements, design solutions, and provide ongoing support.
  4. Troubleshoot Salesforce-related issues, resolving problems promptly and efficiently.
  5. Create custom reports and dashboards to provide actionable insights for informed decision-making.
Requirements and Qualifications
  • Bachelor's degree in a relevant field (e.g., business administration, computer science).
  • Minimum 3 years of experience in CRM management/administration or a related field.
  • Advanced Salesforce certifications (e.g., Administrator, Developer).
  • Exceptional communication and interpersonal skills with the ability to build strong relationships.
  • Proven track record of driving CRM adoption and engagement initiatives.
What We Offer

Join our dynamic team and benefit from a competitive salary package, opportunities for professional growth, and a collaborative, inclusive work environment.



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