Global Customer Success Manager

7 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time

Job Description

The Global Customer Success Manager is responsible for ensuring assigned customers' needs and expectations are met by the company. You will understand the customer's business priorities and usage metrics and clearly articulate the value-added benefit that Ansys is providing.

Responsibilities

  • Perform sales activities, establish, develop and maintain business relationships with key customer stakeholders.
  • Identify and define solutions where ANSYS offerings can be applied and deliver compelling customer presentations in coordination with technical team.
  • Create and execute a long-term strategy to grow usage by connecting the Ansys solutions to a customer challenge or priority.

Requirements

  • 2+ years experience as a senior/key/named account manager.
  • Demonstrated knowledge of company's products/services and pricing practices.
  • Ability to navigate complex sales and customer issues with little guidance.


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