Customer Success Manager

3 days ago

Stockholm, Stockholm, Sweden Skyresponse AB Full time
Om företaget:

Vi skapar trygghet för människor genom att säkerställa att larm och händelser åtgärdas effektivt och av rätt person genom vår molntjänst för larmhantering. Skyresponse har ett ledande nordiskt larm- och händelsesystem som används inom äldrevård, säkerhet och smarta byggnader. Skyresponse ledstjärna är " We change the way people create true safety", vi förändrar hur trygghet kan skapas, genom vår molnplattform. Skyresponse säkerställer under högsta möjliga tillgänglighet att åtgärder alltid når rätt personer, maskiner eller system genom en konfigurerbar larmregelmotor där våra kunder själva anpassar systemet efter sina behov.

Alla tjänster är molnbaserade, fullt skalbara och globalt tillgängliga. Via våra öppna APIer tillåter vi våra partners att snabbt integrera nya enheter för larm, utbyta information och data till andra plattformar. Via vårt ekosystem möjliggör vi för partners att enklare bygga egna tjänster. Lösningen är den snabbast växande plattformen i Norden för trygghetslarm och bolaget har börjat sin internationella tillväxtresa. Skyresponse arbetar just nu med mer än 15 kanalpartners i 9 länder och har cirka 700 företag och organisationer som använder företagets tjänster vilket genererar mer än 14 miljoner larm och händelser varje månad runt om i Europa. Våra kontor i Sverige är belägna i Stockholm och Luleå, vi har även kontor i Ukraina och Storbritannien.

Om tjänsten:

Som Customer Success Manager hos Skyresponse kommer du att vara en viktig medlem i Customer Success teamet. Vi är teamet som tar hand om våra större kunder från att vi tar dem ombord i vår plattform och många år framåt. Tillsammans hjälper vi våra kunder att nyttja vår plattform på bästa sätt. Vi utökar vårt team och söker nu en driven och tekniskt intresserad Customer Success Manager som vill vara en nyckelspelare i vår organisation.

Du kommer att ansvara för att säkerställa att våra partners snabbt når värde med våra produkter genom att skapa långsiktiga och framgångsrika partnerskap. Om du vill vara en del av ett dynamiskt team och arbeta med spännande utmaningar inom Customer Success, är detta jobbet för dig

I denna roll kommer du att vara ansvarig för att säkerställa leverans av värde till våra partners, genom att ombordställa nya partners, utbilda och kontinuerligt utveckla deras användning av Skyresponse-plattformen. Du kommer också att hålla regelbundna operativa möten samt erbjuda proaktiv support för att maximera värde för våra kunder.

Som en nyckelperson i vårt team kommer du att agera som en bro mellan försäljning och support, samtidigt som du håller våra partners engagerade och lojala. Din förmåga att vara tekniskt orienterad, hantera kunder effektivt och hitta lösningar på problem kommer att vara avgörande för din framgång i rollen. Vi söker dig som är handlingskraftig, resultatorienterad och alltid strävar efter att förbättra våra interna processer.

Vem är du?
  • Du är tekniskt orienterad och intresserad
  • Du är lösningssökande och handlingskraftig
  • Du har en god förmåga att förstå och hantera kunder i alla relationer
  • Du har erfarenhet av långsiktigt relationsskapande arbete
Är du redo att ta nästa steg i din karriär?

Sista ansökningsdag: Måndag 3 juni 2024. Urval och intervjuer kommer att ske löpande. Tjänsten kan komma att bli tillsatt innan sista ansökningsdag, ansök därför så snart som möjligt.

Kontor: Stockholm/Hybrid lösning med möjlighet att arbeta hemifrån.

För din information: I denna rekryteringsprocess samarbetar vi med OnePartnerGroup. Notera att du från start kommer att vara anställd av Skyresponse. OnePartnerGroup hjälper endast till med rekryteringsprocessen.

Kontakta rekryteringskonsult Kristian på kristian.ekelund@onepartnergroup.se eller Åsa Wallergård Fröblom (076-000 18 58) asa.wallergard.froblom@onepartnergroup.se om du har frågor.

#J-18808-Ljbffr

  • Customer Success Manager

    3 days ago

    Stockholm, Stockholm, Sweden Winningtemp Full time

    Winningtemp offers unique and revolutionary technology for supporting and enabling successful teams. Our platform collects, visualizes, and provides actionable insights based on real-time data regarding employee engagement, leadership, teamwork, and overall work experience.Today, we are a team of around 80 people, working from our offices in Gothenburg,...

  • Customer Success Manager

    18 hours ago

    Stockholm, Stockholm, Sweden Bannerflow Full time

    Why join Bannerflow? Our mission is to accelerate creativity and collaboration for marketing teams, at scale and across channels. To deliver on this, we have defined five must-win battles that will guide us to success: People & Culture, Product-driven Revenue Growth, Successful International Expansion, Maintain & Grow our Commercial Journey, and Sustainable...

  • Customer Success Manager

    2 days ago

    Stockholm, Stockholm, Sweden Trapets AB Full time

    Trapets is on a mission to help companies fight financial crime. As a market leader in RegTech SaaS, we deliver cutting-edge solutions to the financial industry, enabling compliance with regulations and preventing financial crime. Our platform, Instantwatch, monitors customers' daily operations, ensuring protection against money laundering, fraud, and...

  • Customer Success Manager

    3 days ago

    Stockholm, Stockholm, Sweden Pocketlaw Full time

    Pocketlaw is seeking a driven and proactive Customer Success Manager to join our growing commercial team. This role is perfect for someone with at least 1 year of experience in B2B customer success or a related field, who is ready to take ownership of a customer portfolio and drive measurable results. As a CSM at Pocketlaw, you will play a key role in...

  • Customer Success

    3 days ago

    Stockholm, Stockholm, Sweden Sting Capital Full time

    Customer Success & Delivery Manager (EU & US)Position Overview:Are you a customer-focused professional with a strong background in project management and customer success ? Do you excel in ensuring smooth project delivery and building long-term customer relationships? If so, Flox has an exciting opportunity for youFlox, based in Stockholm, is a fast-growing...

  • Customer Success Manager

    2 days ago

    Stockholm, Stockholm, Sweden Management Events Full time

    Management Events, a dynamic B2B growth company, is seeking a passionate Customer Success Manager to be part of our growth story. We connect decision-makers with solution providers globally through exclusive, high-quality events, empowering our clients to maximize their return on investment with our lead generation services.About the Role:In this pivotal...

  • Stockholm Customer Success Manager

    5 days ago

    Stockholm, Stockholm, Sweden Startdeliver Full time

    Crafting Exceptional Customer Experiences at StartdeliverWe are seeking a seasoned Customer Success Manager to join our team in Stockholm. As a critical member of our organization, you will play a pivotal role in shaping the future of customer success at Startdeliver.Your primary responsibility will be to work closely with our Head of Customer Success and...

  • Enterprise Customer Success Manager

    6 days ago

    Stockholm, Stockholm, Sweden Bannerflow Full time

    Accelerate Your Career in Customer Success at BannerflowBannerflow is a high-growth company and one of Europe's most exciting SaaS companies, accelerating creativity and collaboration for marketing teams at scale. As part of our team, you will have the opportunity to work with a creative, enabling, and premium close-based architecture that serves more than 6...

  • Customer Success Program Manager

    3 days ago

    Stockholm, Stockholm, Sweden MongoDB Full time

    MongoDB is committed to empowering innovators to create, transform, and disrupt industries. As a Senior Customer Success Manager, you will play a critical role in helping our customers achieve their goals and objectives through our MongoDB subscription and services.The Ideal Candidate:We are seeking a highly motivated and experienced professional to join our...

  • Customer Success Management Lead

    2 days ago

    Stockholm, Stockholm, Sweden In-Grid AB Full time

    About IngridWe are shaping the future of global e-commerce delivery experiences.Ingrid is a cutting-edge B2B SaaS company revolutionizing the way businesses approach delivery experiences. Our mission is to solve some of the biggest challenges in e-commerce and redefine the delivery experience for retailers and shoppers worldwide. We connect retailers,...

  • Customer Success Manager

    1 day ago

    Stockholm, Stockholm, Sweden Lifesum Full time

    Your Key ResponsibilitiesDevelop and maintain strong client and partner relationships, ensuring high-quality service and long-term growth.Proactively manage customer needs and resolve challenges, delivering outstanding service and account management.Take ownership of projects, driving business initiatives from start to finish.Identify and act on new business...

  • Head of Customer Success Management

    2 days ago

    Stockholm, Stockholm, Sweden In-Grid AB Full time

    About IngridJoin us in shaping the future of global e-commerce delivery experiences.Ingrid is a cutting-edge B2B SaaS company revolutionizing the way businesses approach delivery experiences. At Ingrid, we're on a mission to solve some of the biggest challenges in e-commerce and redefine the delivery experience for retailers and shoppers worldwide. As a...

  • Customer Success Manager

    2 days ago

    Stockholm, Stockholm, Sweden Wearefrends Full time

    Join or sign in to find your next jobJoin to apply for the Customer Success Manager | role at FRENDSEasy, Fast, Transparent – That's the Frends Integration Experience.With over 35 years of experience, we've helped businesses around the world get their integrations, processes, and business flowing smoothly. Strong team spirit as well as trust, freedom, and...

  • Senior Customer Success Manager

    7 days ago

    Stockholm, Stockholm, Sweden Cisco Full time

    Cisco, a leader in the technology sector, is seeking an experienced Senior Customer Success Manager to join our team. As a key player in our customer success organization, you will be responsible for driving high-value outcomes for our most strategic customers across Sweden.Our ideal candidate will have a proven track record of delivering technology-based...

  • Customer Success Manager

    2 days ago

    Stockholm, Stockholm, Sweden Quartr Full time

    Do you have a passion for the financial markets and working with clients? Are you in a client-facing role and want to establish a network amongst C-levels in the finance industry? Do you thrive in an entrepreneurial and fast-paced environment? Quartr is now looking for a Customer Success Manager to join the sales team to provide the best possible product...

  • Associate Customer Success Manager

    4 days ago

    Stockholm, Stockholm, Sweden Epidemic Sound AB Full time

    Join our global force of 500+ innovators, blending the latest in tech with the greatest in soundtracking, from our Stockholm HQ to offices in London, New York, Los Angeles, Berlin, Oslo, and Seoul. We're an industry leader with a startup mentality. We take what we do seriously, but we don't take ourselves too seriously. Creating and collaborating to...

  • Senior Customer Success Manager

    2 days ago

    Stockholm, Stockholm, Sweden Icebreaker Full time

    MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...

  • Senior Customer Success Manager Commercial ·

    3 days ago

    Stockholm, Stockholm, Sweden Kaisa Technologies AB Full time

    Role descriptionSummaryJob Title: Senior Customer Success ManagerDepartment: Commercial/Customer SuccessReports to: The Senior Customer Success Manager will report to the Customer Success DirectorLocation: Hybrid. Expected to travel to the office 1-2 days per week (office location in London, Paris and Uppsala)Join our global team in designing and automating...

  • Customer Success Head

    4 days ago

    Stockholm, Stockholm, Sweden Mercell Full time

    About MercellWe're a fast-growing technology company dedicated to providing innovative solutions for public procurement. Our team is passionate about making a difference and strives to create a collaborative and supportive work environment.Job OverviewWe are seeking a Group Director of Customer Success / Group Director of Account Management to lead, scale,...

  • Premium Customer Success Manager

    4 days ago

    Stockholm, Stockholm, Sweden Mentimeter Full time

    Requirements5+ years of experience in Customer Success and Onboarding, with a focus on Enterprise Customers.Strategic mindset, with the ability to execute and shape the bigger picture.Strong project management skills, including process-driven, structured, and detail-oriented approaches.Ability to handle multiple priorities and drive initiatives forward...