
Technical CRM Expert
12 hours ago
Job Summary
We are seeking a skilled CRM Analyst to join our team. The successful candidate will be responsible for providing technical Salesforce support to our organization, working closely with sales and operations teams to respond to queries and resolve issues.
Responsibilities:
- Manage the day-to-day operation of our CRM platform, including user support, maintenance, and administration.
- Configure the Salesforce system to meet business needs, creating reports, dashboards, and workflows.
- Gather business requirements and document proposals for system improvements.
- Identify ways to streamline and improve current processes.
Requirements:
- Proven experience providing technical CRM support, ideally with Salesforce.
- Excellent interpersonal and stakeholder management skills.
- Strong problem-solving skills and ability to find solutions.
- Excellent attention to detail, good presentation, written, and oral communication skills.
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