Technical Account Manager

2 days ago


Solna Municipality, Sweden DNV Germany Holding GmbH Full time

About Our Team

We are a dynamic team of cybersecurity professionals, passionate about delivering innovative solutions to our customers.

As a Technical Account Manager - Cybersecurity, you will be the primary point of contact for our customers, providing technical guidance and support to ensure their successful adoption of our services.

Your strong understanding of cybersecurity frameworks, tools, and technologies will enable you to effectively communicate with customers and provide expert advice.

Key Responsibilities

  • Solution Design: Assess client requirements and architect managed service solutions to address their challenges.
  • Technical Expertise: Present solutions for client stakeholders together with sales, covering technical questions.
  • Proposal Building: Build proposals and statements of work in alignment with client needs together with sales.
  • Relationship Building: Build relationships with key technical counterparts from client organizations.
  • Collaboration: Work closely with sales and technical delivery teams to ensure seamless delivery of client solutions.
  • Industry Knowledge: Stay updated on the latest cybersecurity trends, threats, and solutions to provide informed recommendations.
  • Technology Vendor Collaboration: Collaborate with our technology partners to build the best solution for the client.
  • Negotiation: Negotiate delivery agreements with clients and license agreements with technology vendors.

Requirements

  • Experience: 3+ years in a similar role, preferably in the cybersecurity or IT services industry.
  • Technical Skills: Understanding of cybersecurity frameworks, tools, and technologies (e.g., XDR, SIEM, firewalls, endpoint protection, cloud security).
  • Communication & Language: Excellent verbal and written communication skills with the ability to simplify complex technical concepts. Languagewise we expect you to be a native Swedish or Danish speaker along with fluency in English.
  • Problem-Solving: A proactive mindset to analyze client environments and recommend effective solutions.
  • Team Player: Strong interpersonal skills and the ability to work collaboratively in a fast-paced environment.


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