
Technical Subject Matter Lead
3 hours ago
Data-Driven Decision Making
Dun & Bradstreet empowers businesses to make informed decisions with our global data and local expertise. As a Senior Subject Matter Expert, you will play a crucial role in driving business growth through expert insights and support.
In this role, you will work closely with Strategic Sales teams in pre-sales and selling phases with our largest customers. You will provide critical guidance on Third Party Risk and Compliance capabilities to generate revenue for the company.
This role involves:
- Supporting strategic client engagements and assisting in winning business by leveraging technical expertise.
- Developing and delivering speaking points to relevant sales teams, highlighting how our products can solve customer challenges.
- Building customer trust with expertise in our Third Party Risk and Compliance products and solutions.
- Driving complex and strategic deals by engaging with key business and technical contacts.
- Identifying customer-relevant D&B data for use cases and conceiving solutions to integrate these into customers' target systems or software partners.
- Maintaining market awareness, client feedback, new technologies, and regulatory updates.
- Collaborating with product teams to ensure that customer feedback is represented in requirements development and UAT of new functionality.
- Working closely with marketing to support and drive GTM activities.
Success Criteria
To excel in this role, we expect you to:
- Have a minimum of eight years of experience in data analysis, knowledge of business data, and ability to work with large datasets.
- Possess a bachelor's or master's degree in a relevant field of study.
- Hold a commercial background, such as a Sales Specialist or Subject Matter Expert.
- Be able to present complex information to C-suite audiences and experts on the client side.
- Exhibit strong collaboration and influencing skills to manage matrix stakeholders.
- Demonstrate excellent service management and project management skills, handling multiple streams concurrently.
- Show experience with solution deliverables in this domain and the ability to quickly become an expert.
- Display familiarity with API technologies (Rest/Soap/JSON/XML).
- Demonstrate customer-facing and problem-solving skills, interacting with clients and providing advice on tackling challenges.
- Exhibit strong communication skills, summarizing complex regulations for internal teams and clients.
- Demonstrate an ownership mindset in all endeavors.
- Show proactivity and seek ways to collaborate and connect with people and teams to drive success.
- Embody a continuous growth mindset, staying updated through social experiences, relationships with stakeholders, experts, colleagues, and mentors.
- Posess full work proficiency in English and Swedish.
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