
Client Services Director
2 days ago
Verve Group is proud to offer a unique opportunity for a highly skilled Digital Advertising Strategist to join our team. As a key member of our Client Services division, you will be responsible for delivering exceptional customer experiences and driving business growth.
The ideal candidate will possess a deep understanding of digital advertising, including programmatic technologies, RTB, DSPs, ad exchanges, aggregators, ad servers, and optimization platforms.
With a proven track record in strategic account management, the successful candidate will have expertise in growing enterprise-level accounts and managing multi-stakeholder relationships.
Develop and execute advanced client success strategies to maximize client lifetime value.
Act as a strategic consultant, providing in-depth industry insights, performance analysis, and optimization recommendations.
Collaborate closely with senior leadership across Sales, Product, and Marketing to drive innovation and shape the future of our platform.
Lead client onboarding and transformation initiatives to ensure seamless adoption of our technology and best practices.
Champion the voice of the customer, influencing product roadmaps and feature development to align with evolving market needs.
Drive operational excellence, supporting team members, and refining internal processes to enhance efficiency and effectiveness.
To succeed in this role, you will require:
3+ years (mid) or 5+ years (senior) of digital advertising experience in Customer Success, with at least 1 year in programmatic.
Fluent English is a must, and Swedish language skills are an advantage.
Exceptional business acumen, with the ability to identify revenue opportunities and drive commercial impact.
A results-driven mindset, coupled with outstanding communication and negotiation skills, allowing you to influence at all levels.
A track record of leadership, mentoring, and driving best-in-class customer success initiatives within fast-paced environments.
We are a leading provider of digital advertising solutions, dedicated to empowering our clients to achieve their marketing goals. Our team is passionate about innovation, collaboration, and delivering exceptional customer experiences.
As a valued member of our team, you will have access to a range of benefits, including professional development opportunities, a dynamic work environment, and a competitive compensation package.
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