First Line Support Specialist

2 weeks ago


Stockholm, Stockholm, Sweden Office Development Full time

Tjänstebeskrivning:

I First Line Support rollen är du den första punkten för våra kunder eller anställda som behöver stöd och service. Ditt huvudsakliga ansvar är att ta emot och registrera ärenden, lösa problem och drivande av ärenden självständigt eller vidarebefordra till rätt avdelning eller person.

Utbildning och erfarenhet:

  • Avslutad gymnasial utbildning, gärna med inriktning IT/teknik
  • Tidigare arbetslivserfarenhet av att arbeta på en supportavdelning eller kundtjänstavdelning
  • Goda kunskaper i svenska och engelska tal och skrift
  • Goda kunskaper i Microsoft och Office 365

Personliga egenskaper:

  • Positiv attityd och en problemlösare
  • Serviceinriktad och mån om att ge förstklassig service
  • Kommunikativt sätt och stort engagemang

Vi erbjuder dig:

  • Lunchkort
  • Friskvårdsbidrag
  • Friskvårdstimme
  • Utbildningar
  • Möjlighet att utvecklas och klättra inom bolaget

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