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Account Services Specialist

2 months ago

Stockholm, Stockholm, Sweden EF Education First Gruppe Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as an Account Services Specialist. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide timely and effective communication with clients, responding to inquiries and resolving issues in a professional and courteous manner.
  • Work closely with internal teams to ensure seamless delivery of services and meet client expectations.
  • Monitor and analyze client feedback to identify areas for improvement and implement changes as needed.
  • Develop and maintain strong relationships with clients, building trust and loyalty through exceptional service and support.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Proven customer service experience, with a track record of delivering exceptional results and exceeding client expectations.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.

About EF Education First

At EF Education First, we believe that education has the power to change lives. We are a global company with a mission to open the world through education, and we are committed to making a positive impact on our clients and communities.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.