Client Engagement Manager

20 hours ago


Stockholm, Stockholm, Sweden Cognizant Technology Solutions Sweden AB Full time
Job Summary

This role involves acting as the primary contact for our clients, ensuring project deliverables meet MSA and SOW standards. The ideal candidate will have a strong background in business process outsourcing (BPO) and finance and accounting (F&A) domains.

Key Responsibilities
  • Elevate discussions to executive leadership and represent the customer's voice within Cognizant
  • Achieve margin targets through efficiency, staffing, and performance management
  • Forecast project revenue and margins, making the account referenceable
  • Design solutions and manage client expectations, supporting commercial discussions on cost overruns and scope creep

The successful candidate will possess excellent interpersonal skills, confidence in interacting with senior stakeholders, and a strong understanding of business acumen and negotiation skills.

What You'll Bring
  • B.Com/M.Com/MBA/CA Intermediate with 10-12 years of BPO experience in F&A domains (P2P, O2C, R2R)
  • Advanced MS Office skills
  • Strong people management and exposure to North American environments
  • Strong negotiation skills, business acumen, and ability to find win-win solutions

You will be part of a dynamic team that values innovation, collaboration, and inclusivity. If you're looking for a challenging role that offers opportunities for growth and development, apply today



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