Technical Implementation Manager, Patientövervakning

4 weeks ago


Stockholm, Stockholm, Sweden Philips Full time
Job Title

Technical Implementation Manager, Patientövervakning

Job Description

As a Technical Implementation Manager, you will be responsible for ensuring the successful installation and operational delivery of our Hospital Monitoring System in Sweden. This role requires strong leadership and technical expertise to manage a team of Field Services Engineers (FSE) and ensure high-quality service delivery.

Key Responsibilities:

  • Plan and lead the team to ensure effective installations and high-quality service delivery.
  • Recognize customer needs by managing escalations and ensuring that delivered performance and services meet customer expectations.
  • Communicate with customers and stakeholders to resolve operational issues and improve customer satisfaction.
  • Collaborate with district sales and project management to deliver value-added projects and installations.
  • Manage a team of Field Services Engineers, ensuring their training and development to maintain high levels of teamwork and engagement.
  • Ensure compliance with service delivery operations and report any issues to quality and regulatory functions.

Requirements:

  • Prior experience in technical field service and maintenance, preferably in the Med Tech industry.
  • Education in IT or Engineering (bachelor/master level) is essential.
  • 3-5 years of proven managerial experience.
  • Strong personal ownership, self-motivation, and result-driven attitude.
  • Excellent communication and teamwork skills.
  • Fluency in English and Swedish, both verbally and in writing.

About Philips:

We are a health technology company committed to providing quality healthcare solutions. Our mission is to make a meaningful difference in people's lives. If you're passionate about delivering exceptional service and leading a team, we encourage you to apply. We value diversity and inclusion and welcome applications from candidates with diverse backgrounds and experiences.



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