
Service Manager for SAP Solutions
2 days ago
About Electrolux Group
We are a leading global appliance company dedicated to making life easier and more enjoyable for our customers. Our mission is to develop innovative solutions that deliver sustainable living, and we strive to make a positive impact on the world around us.
The Job: SAP Service Delivery Manager
The successful candidate will be responsible for managing the delivery of SAP application support and maintenance services across Europe. This involves coordinating with process owners and clusters, managing escalations, and integrating new application scope into the existing support portfolio.
Responsibilities:
- Oversee the delivery of SAP application support and maintenance services.
- Manage escalations from key business and IT stakeholders.
- Foster collaboration between Europe Key User groups and Application teams.
- Evaluate and integrate new application scope into the existing support portfolio.
Qualifications:
- A bachelor's degree in IT and at least 5 years of experience in leading roles within SAP service or project/program delivery.
- Proven functional and technical knowledge of SAP ECC, APO, IBP, C4C Sales, and C4C Service Cloud solutions.
- Excellent communication skills and ability to work with stakeholders at all levels.
Our Benefits:
- A flexible work environment that supports work-life balance.
- A comprehensive benefits package including discounts on our products and services.
- A family-friendly culture that promotes work-life balance.
- Opportunities for growth and development through extensive learning programs and flexible career paths.
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