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Sales and Customer Success Professional
2 months ago
Avinode Group is seeking a seasoned sales and customer success professional to manage existing accounts and drive revenue growth in their territory. As an Account Manager, you will work closely with our Customer Success Managers and Onboarding Specialists to deliver value and retain customers while exploring new business opportunities.
Key Responsibilities- Understand Customer Needs: Gain deep insights into your customers' business drivers and challenges.
- Strategic Advisor: Build and maintain strategic advisor relationships with your customers across various departments to communicate and deliver value effectively.
- Offer Solutions: Proactively provide strategic insights and solutions to address customer challenges within the Charter Sales offering.
- Identify Opportunities: Expand the scope of Avinode Group's products by identifying and further developing opportunities uncovered by Customer Success Managers.
- Manage Leads: Maintain a healthy sales pipeline, managing prospects to successful conversions.
- Internal Communication: Communicate customer needs and pain points internally, collaborating with the Product team to influence future product enhancements.
- Industry Engagement: Stay updated on industry trends by attending events, trade shows, and conferences.
- CRM Management: Consistently log activities and track sales opportunities in Avinode Group's CRM system (Microsoft Dynamics).
- A Bachelor's degree or equivalent experience is required.
- Excellent problem-solving and negotiating skills and a strong analytical mindset are essential.
- You should be comfortable using data, member input, and team insights to inform your recommendations and assessments. A relentless pursuit of improvement, curiosity to experiment with new approaches and tools, and effective communication and influencing skills are also important.
- Willingness to travel internationally up to 25% of the time is required.
- Ability to schedule your calendar with flexible work locations.
- Competitive salary and benefits.
- Synergy events where all Noders across meet each other to collaborate on a professional level as well as have fun, which is equally important.
- Great opportunities to develop special skills or to learn new things with training. We want to support your development and dreams.
Avinode Group, owned by CAMP Systems, offers a fully connected suite of essential B2B software to enable Business Aviation professionals through the entire workflow of managing, sourcing, and booking aircraft. Founded in the heart of Sweden in 2002, we support around 2,000 companies globally.
Our essential tools are designed to minimize stress and maximize profit for brokers and operators. The suite includes the world's leading sourcing platform for air charter, making it easy to find aircraft, book trips, and market aircraft globally. Air charter operators and flight departments are provided with a fully cloud-based fleet management system to make flight operations smoother. Our customers can rely on a hassle-free process from quoting to booking and paying with a fully integrated payment solution.
With 150+ Noders spread between Sweden and the US, our flexible and collaborative culture empowers everyone to come forward with new ideas, try them out, make some mistakes, and initiate dialogue. Avinode Group seeks candidates who thrive on exciting assignments and can collaboratively work alongside other intelligent, humorous, and dedicated co-workers. Our roots are firmly planted in our core values, which inspire us daily to exceed expectations.
Avinode Group is an equal opportunity employer and cares about having the best people for the job. We care about your skills and who you are as a person.
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