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Second Line Support Specialist till globalt försvars- och säkerhetsföretag
2 months ago
Vår kund är ett globalt försvars- och säkerhetsföretag som är tekniskt ledande inom många fält. De söker nu efter en medarbetare till sin second line support i Stockholm.
RollenI rollen kommer du att lösa användarnas problem och beställningar med hjälp av telefon och fjärrstyrningsverktyg. Till din hjälp har de en knowledgedatabas där det finns dokumenterat med olika typer av lösningar.
Våra krav- Minst 2 års erfarenhet i slutanvändarsupport
- Arbetat med systematisk felsökning
- Arbetat i Microsoftmiljö
- Grundläggande kunskaper inom infrastruktur, servrar, nätverk och databaser
- Erfarenhet av ITIL
Vi är Friday Väst AB och vår passion är att hjälpa människor till rätt roll, arbetsplats och sammanhang inom IT och teknik. Vi ser fram emot att hitta den rätta personen för denna roll