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Finnish Speaking Customer Service Representative

2 months ago


Stockholm, Stockholm, Sweden NOBA Bank Group Full time
About the Role

We are seeking a highly skilled and customer-focused Finnish speaking customer advisor to join our pre-collection team. As a customer advisor, you will play a crucial role in providing exceptional service to our customers, ensuring timely payments, and resolving any issues that may arise.

Key Responsibilities
  • Provide professional service to customers via phone, ensuring a positive and empathetic experience
  • Collaborate with internal functions to resolve customer matters and provide solutions
  • Handle customer inquiries and resolve issues related to overdue invoices
Requirements
  • Fluent Finnish and English language skills
  • Previous experience in customer service or a related field
  • Ability to work part-time for at least 1-3 years
  • Flexibility to work varied shifts, including evenings and weekends
What We Offer
  • A dynamic and welcoming work environment
  • Opportunities for professional growth and development
  • A competitive hourly salary
  • A chance to work with a leading bank in the industry
How to Apply

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, and we will review it carefully.