
Senior Account Manager
2 days ago
Amazon is one of the fastest-growing organizations within Amazon Web Services (AWS). We are committed to empowering our customers to achieve the greatest value from AWS by providing strategic technical guidance and advocacy. As a Senior Technical Account Manager, you will play a critical role in supporting our customers' creative and transformative spirit of innovation across all technologies.
Job Summary
We are seeking a seasoned professional to join our team as a Senior Technical Account Manager. In this role, you will develop trusting relationships with customers, understand their business needs and technical challenges, and drive technical discussions regarding incidents, trade-offs, support, and risk management. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment.
Responsibilities
- You'll advise on solutions, provide technical guidance, and advocate for the customer.
- Ensure AWS environments remain operationally healthy while reducing cost and complexity.
- Develop and execute strategies to drive customer adoption and use of AWS services.
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
Qualifications
- Experience in technical engineering.
- Bachelor's degree or equivalent.
- Experience in internal enterprise or external customer-facing environment as a technical lead.
- Experience in three or more of the following areas: software design or development, content distribution/CDN, scripting/automation, database architecture, IP networking, IT security, Big Data/Hadoop/Spark, operations management, service-oriented architecture.
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