Process Associate for Critical Incident Management

Are you passionate about delivering exceptional customer experiences? Do you have a knack for managing complex situations and staying calm under pressure? If so, we encourage you to apply for our Process & Escalation Associate position at Voi Technology AB.As a key member of our Customer Experience Operations team, you will be responsible for:Supporting...

Are you an experienced customer support professional looking for a new challenge? Do you have expertise in incident resolution and want to join a dynamic and growing company that is shaping the future of transportation and mobility?As a Process & Escalation Associate at Voi Technology AB, you will be responsible for managing critical incident cases,...

Imagine working for a company that empowers you to deliver exceptional customer experiences and drive business growth. As a Process & Escalation Associate at Voi Technology AB, you will play a crucial role in ensuring seamless customer interactions and driving process improvements.Key responsibilities of this position include:Supporting customer support...

OverviewJSS ASSOCIATES seeks a highly skilled Senior SAP Service Delivery Manager to lead the delivery of SAP application services to end-users. This role involves managing and optimizing service delivery and support processes to meet high-performance standards.The ideal candidate will build strong relationships with stakeholders, understand customer issues,...

Responsibilities:As a Senior Product Analyst, your responsibilities will include:Conducting thorough pre-release risk analysis and feature-specific monitoring.Leading in-depth investigations of slow-moving incidents and providing internal risk estimates.Overseeing comprehensive monitoring processes, including feature-level monitoring and dedicated work-hour...

As a Process & Escalation Associate at Voi Technology AB, you will play a crucial role in supporting customer support agents to resolve tickets efficiently, managing critical incident cases, and contributing to root cause analysis to enhance the customer experience operations.The ideal candidate will have experience in customer experience or customer service...

Job Summary:\As an Incident Manager at King, you will be responsible for driving the resolution of critical incidents impacting our services and players. This is a unique opportunity to join a dynamic team and make a meaningful contribution to our mission of making the world playful.\\Key Responsibilities:\The successful candidate will be responsible...

Company Overview:\King is a leading interactive entertainment company that has been making the world playful for over 20 years. With a portfolio of iconic games such as Candy Crush, Farm Heroes, and Bubble Witch, we strive to deliver moments of magic to millions of players daily.\\Job Description:\We are seeking an Incident Manager to join our team at King....

Associate Business Manager (Fixed-Term)We are seeking a detail-oriented and organized individual to join our Transaction Banking Strategy Office as an Associate Business Manager.About this OpportunitySupport the execution of strategic initiatives across the Nordics to drive business growth and innovation.Work closely with cross-functional teams to identify...

We offer a hybrid working setup with flexible hours, the latest tools, and opportunities for growth and development.As a Revenue Management Associate, you will play a critical role in ensuring the accuracy and timeliness of financial transactions, managing customer relationships, and developing new ways of working.About the TeamOur finance team is passionate...

About the PositionWe are seeking an experienced Software Engineer to join our team in Stockholm. The ideal candidate will have a strong background in software development, with expertise in Java, Kotlin, or similar programming languages.In this role, you will be responsible for designing and implementing business-critical applications that serve tens of...

Job OverviewCint is a pioneer in research technology, providing innovative solutions to clients worldwide. We are seeking a highly skilled individual to join our team as a Senior Associate, Legal Operations.In this role, you will play a critical role in enhancing legal processes, driving efficiency, and supporting technology adoption. You will have the...

We are seeking an experienced Applications Service Delivery Manager to join our team at JSS ASSOCIATES.This role involves leading the delivery of SAP application services to end-users, managing and optimizing service delivery and support processes to meet high-performance standards.Main ResponsibilitiesTake ownership of critical incidents, ensuring timely...

Technical ExcellenceThis role requires delivering exceptional technical support to our global workforce with a strong emphasis on ticket resolution and escalation.Resolution and processing of incident and request tickets.Escalating and routing issues to service teams.Communication regarding ticket status.First point of contact responding to in-channel...

Job DescriptionWe are seeking a highly skilled Senior Manager to oversee technical operations in our data centers. The ideal candidate will possess strong leadership skills, expertise in engineering and technical standards, and experience in managing teams.Key Responsibilities:Technical LeadershipManage supervisors, engineers, and project/program managers to...

About UsAt King, we're Making the World Playful. We're the creators behind iconic games like Candy Crush and Farm Heroes, and we're always looking for ways to bring more magic to our millions of active monthly users.This role will be part of our team dedicated to maintaining seamless operations and ensuring players continue to have moments of...

Delivering Unmatched Customer ValueWe're dedicated to creating extraordinary customer experiences that exceed expectations and drive business success.Our cutting-edge workforce management solutions streamline scheduling and time reporting, enabling both employees and customers to thrive.Our Mission: Empowering Customers, Enhancing Employee ExperiencesAbout...

Empowering Employees and Customers AlikeWe're committed to providing exceptional customer experiences that foster employee engagement and business growth.Our innovative workforce management solutions simplify scheduling and time reporting, empowering both employees and customers.Our Approach: Collaborative, Customer-centric, Innovative, Results-drivenAbout...

About the JobWe are looking for a talented Contract Management Associate to join our team. In this role, you will be responsible for managing consultant contracts, ensuring compliance with internal policies, and administering contracts in ServiceNow.You will work closely with hiring managers to understand their needs and preferences, provide guidance on...

Company Overview">H&M Group is a global leader in the fashion industry, committed to pushing boundaries and driving innovation. Our goal is to create exceptional value for our customers through data-driven decision making and customer-centric approaches.We are made up of thousands of passionate and talented colleagues united by our shared culture and values....