Incident Resolution Strategist

Are you an experienced customer support professional looking for a new challenge? Do you have expertise in incident resolution and want to join a dynamic and growing company that is shaping the future of transportation and mobility?As a Process & Escalation Associate at Voi Technology AB, you will be responsible for managing critical incident cases,...

Incident Response SpecialistMars seeks an experienced Incident Response Specialist to lead its EU-based IR team. You will be responsible for protecting the organization from cyber threats and ensuring business continuity.Responsibilities:Investigate and respond to security incidents within the EU region.Collaborate with global teams to ensure cohesive...

Job OverviewThe Wayfinder company is seeking a Product Operations Strategist to join our growing product team. This role will play a vital part in ensuring existing products function as intended and that new products are developed and released efficiently.About the RoleImprove communication around Product development both internally and with external...

We are looking for a skilled Service Delivery Strategist to lead our client relationship and service management functions, ensuring seamless service delivery, strategic account planning, and high customer satisfaction.This position involves managing client relationships, optimizing service performance, driving revenue growth, and promoting digital...

Are you passionate about delivering exceptional customer experiences? Do you have a knack for managing complex situations and staying calm under pressure? If so, we encourage you to apply for our Process & Escalation Associate position at Voi Technology AB.As a key member of our Customer Experience Operations team, you will be responsible for:Supporting...

About the RoleThe Chief Security Strategist will oversee Qbtech's information security strategy, ensuring that our systems, data, and processes meet the highest security and compliance standards.This role is crucial in safeguarding sensitive healthcare information and maintaining customer trust.You will work across different teams to implement best practices...

TN Sweden is seeking a Client Growth Strategist to join our team in Stockholm. The successful candidate will be responsible for managing the entire customer lifecycle, with a focus on driving business outcomes and ensuring value realization in high-value named accounts.About the RoleThe ideal candidate will have experience in consulting on best practices,...

Job DescriptionThe ideal candidate will have experience in providing first and second-level contact and problem resolution for customer issues.Provide timely communication on issue status and resolution.Maintain ticket updates for all reported incidents.

About the JobWe are looking for an experienced Server Engineer to join our team at Broadridge. The ideal candidate will have a strong background in computer systems engineering and data center operations.The primary responsibilities of this role include:Infrastructure Support:Providing technical support for our data center infrastructure, including servers...

At Lendo Group, we prioritize the security and integrity of our digital assets. We are seeking a skilled Cyber Security Strategist to fortify our systems and products.The role is crucial in implementing robust security measures, ensuring operational security, and advising on a comprehensive security strategy. The ideal candidate will conduct security...

Key Responsibilities">As a Fashion Industry Product Strategist, you will be responsible for developing and implementing strategies to create exceptional value for our customers through data-driven decision making and customer-centric approaches.Key Accountabilities:Market Analysis: Conduct thorough market analysis and research to gain deep insights into...

Job DescriptionWe are seeking a seasoned Cybersecurity Strategist to lead our global information security efforts. This critical role will oversee the development and implementation of comprehensive security strategies that align with our business objectives and risk appetite.About YouA minimum of 10 years of experience in information security, risk...

About the RoleWe are seeking a Senior Product Analyst to join our team as the guardian of our kingdom, dedicated to delivering the smoothest, most enjoyable experience for our players.This role will focus on incident detection and prevention, requiring collaboration with analytics, game teams, and backend tech teams to respond quickly to disruptions and...

Key ResponsibilitiesProcess Improvement: Analyze data to identify opportunities for improving the product and optimize processes to support Leya's operational scaling.Collaboration: Work closely with product and engineering teams to plan, execute, and refine product releases.Troubleshooting: Resolve product bugs and issues by aiding in incident...

Technical ExcellenceThis role requires delivering exceptional technical support to our global workforce with a strong emphasis on ticket resolution and escalation.Resolution and processing of incident and request tickets.Escalating and routing issues to service teams.Communication regarding ticket status.First point of contact responding to in-channel...

System Performance ManagementThe ideal candidate will be responsible for managing the performance of our scalable system.This includes maintaining and enhancing our database infrastructure with a focus on scalability, robustness, and security.Troubleshooting distributed systems requires efficient resolution of production incidents.We value collaboration and...

Job Overview:Crafting seamless experiences for millions of users requires a meticulous approach to incident detection and prevention. As a Senior Product Analyst at King, you will be the guardian of our operations, dedicated to delivering exceptional experiences.Key Responsibilities:Conduct thorough pre-release risk analysis, feature-specific monitoring, and...

Job Title: Incident Manager\Job Summary: We are seeking an Incident Manager to join our team at King. In this role, you will drive the resolution of critical incidents impacting our services and players.\\Key Responsibilities:\The successful candidate will be responsible for:\\Identifying and mitigating potential issues before they become...

Job Summary:\As an Incident Manager at King, you will be responsible for driving the resolution of critical incidents impacting our services and players. This is a unique opportunity to join a dynamic team and make a meaningful contribution to our mission of making the world playful.\\Key Responsibilities:\The successful candidate will be responsible...

We are seeking a Senior IT Security Specialist to join our team at Sobi, a pioneering biopharmaceutical company dedicated to transforming the lives of people with rare diseases.Job RoleThis role is crucial to protecting our digital assets, identifying and mitigating potential threats, and ensuring the security of technology infrastructure.Global...