Customer Support Professional with Expertise in Incident Resolution

Company Overview:\King is a leading interactive entertainment company that has been making the world playful for over 20 years. With a portfolio of iconic games such as Candy Crush, Farm Heroes, and Bubble Witch, we strive to deliver moments of magic to millions of players daily.\\Job Description:\We are seeking an Incident Manager to join our team at King....

Key ResponsibilitiesConduct information gathering, analyze incidents, and perform root cause analysis to ensure timely and effective resolution.Provide seamless support to enhance our customers' daily business operations, improving efficiency and driving innovation.Run customer meetings, workshops, and presentations, showcasing expertise and strategic...

We are seeking a highly skilled and motivated professional to join our Recovery & Resolution team at Nordea Bank Abp, Filial i Sverige. This is a fantastic opportunity to work on challenging projects and contribute to the development of our resolvability framework.In this role, you will work closely with our Group Head of Resolution to deliver critical...

Crafting Memorable Customer JourneysAt Quinyx, we're passionate about creating positive work experiences that lead to business success.We empower employees with innovative workforce management solutions that make scheduling and time reporting seamless.Our Culture: Passionate, Collaborative, Innovative, Quality-drivenAbout the OpportunityAs a Customer Support...

About the JobWe are looking for an experienced Server Engineer to join our team at Broadridge. The ideal candidate will have a strong background in computer systems engineering and data center operations.The primary responsibilities of this role include:Infrastructure Support:Providing technical support for our data center infrastructure, including servers...

Are you passionate about delivering exceptional customer experiences? Do you have a knack for managing complex situations and staying calm under pressure? If so, we encourage you to apply for our Process & Escalation Associate position at Voi Technology AB.As a key member of our Customer Experience Operations team, you will be responsible for:Supporting...

Incident Response SpecialistMars seeks an experienced Incident Response Specialist to lead its EU-based IR team. You will be responsible for protecting the organization from cyber threats and ensuring business continuity.Responsibilities:Investigate and respond to security incidents within the EU region.Collaborate with global teams to ensure cohesive...

Delivering Unmatched Customer ValueWe're dedicated to creating extraordinary customer experiences that exceed expectations and drive business success.Our cutting-edge workforce management solutions streamline scheduling and time reporting, enabling both employees and customers to thrive.Our Mission: Empowering Customers, Enhancing Employee ExperiencesAbout...

Empowering Employees and Customers AlikeWe're committed to providing exceptional customer experiences that foster employee engagement and business growth.Our innovative workforce management solutions simplify scheduling and time reporting, empowering both employees and customers.Our Approach: Collaborative, Customer-centric, Innovative, Results-drivenAbout...

Job Description">As a key member of our team, the Customer Support Manager will be responsible for developing and maintaining the core support infrastructure for ARC Raiders.">Main Responsibilities:">System Maintenance and Improvement">Player Feedback and Incident Management">Ticket Resolution and Escalation Process">Community Engagement and Social Media...

At Voi Technology AB, we are dedicated to creating sustainable cities for living. As a Process & Escalation Associate, you will play a vital role in ensuring the smooth operation of our customer experience operations.We are seeking a motivated and detail-oriented team player who can stay structured and calm while resolving highly sensitive issues. Key...

About NorthwaveNorthwave is a fast-growing company, dedicated to providing high-quality integral information security to organizations dependent on their digital business. As a 100% self-financed European company, our mission is to deliver exceptional results through our team's passion and commitment to excellence.Key ResponsibilitiesOur Incident Responder...

Career Overview">The Customer Support Manager role is critical to delivering an exceptional player experience for our premium title, ARC Raiders.">Main Responsibilities:">Player Support System Design">Performance Metric Analysis and Solution Implementation">Livelihood Issue Identification and Resolution">Player Safety and Incident Reporting">Escalation...

DXC Technology is a global leader in IT services, helping clients navigate the complexities of the digital age.We serve clients across multiple industries, including telecommunication, energy, finance, manufacturing, and transportation, with a strong presence in Sweden.About the Team:Our team in Sweden is comprised of experienced professionals who are...

International Customer Advocate RoleWe're seeking a skilled Technical Support Professional to join our team as an International Customer Advocate.Key responsibilities include:Providing first-line technical support to all international customers.Utilizing troubleshooting expertise to resolve customer issues.Reporting defects and escalating complex issues to...

Do you thrive in fast-paced environments and enjoy navigating complex situations? We're looking for a skilled Process & Escalation Associate to join our Customer Experience Operations team at Voi Technology AB.In this role, you will be responsible for:Providing expert support to customer support agents to ensure timely ticket resolutionCoordinating with...

Join us as a Technical Support Professional and take advantage of the opportunity to work with the latest automation technology. As a Service Engineer, you will handle service cases from start to finish and ensure customer satisfaction.ResponsibilitiesDevelop and maintain strong customer relationships.Organize and execute service visits, including reporting...

Transforming Businesses through Customer SuccessAbout the JobWe're seeking a highly skilled Customer Success Manager to join our team at Optimizely.The ideal candidate will have 3+ years of experience in a related function with direct customer contact and engagement experience, preferably at a SaaS- or PaaS-based company.As a Customer Success Manager, you...

Job DescriptionThe Customer Success Manager plays a vital role in helping customers achieve their strategic objectives and maximize value from our products. As a trusted advisor, you'll drive adoption, retention, and expansion of our offerings by understanding customer challenges and needs.You'll work closely with internal teams, including Product,...

TN Sweden: A Leading Global Intellectual Property FirmAt TN Sweden, we pride ourselves on being a premier provider of comprehensive intellectual property services. With a network of over 700 professionals across 18 offices in 12 jurisdictions, we offer expert advice and support to clients from large multinationals to start-ups.Our team of seasoned lawyers...