Premium Title Support Specialist

Our Ideal CandidateWe are looking for someone with a passion for player-centricity and service. They should have experience in Customer Support Management, specifically within the games industry and premium titles. The ideal candidate must be analytical, empathetic, and business-minded, with excellent communication skills.

About the Role">As a Customer Support Manager at Embark Studios, you will be responsible for building and maintaining the epicenter of support, safety, and information for our premium title, ARC Raiders.">Key Responsibilities:">Support System Architecture">Metric Tracking and Performance Analysis">Solution Development for Live Issues">Live Reporting and...

Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at BCIC Swiss.Key Responsibilities:Provide Exceptional IT Support: Respond promptly to on-site and remote IT support requests, diagnose and resolve issues with hardware, software, and networking.Maintain Systems: Install, upgrade, and manage operating...

Job Title: Radio Support SpecialistWe are seeking a tech-savvy and service-minded individual to join our team at Flightradar24. The successful candidate will be responsible for providing technical support to our network of tens of thousands ADS-B receivers hosted by volunteers in over 200 countries.The role requires close collaboration with our receiver...

Career Overview">The Customer Support Manager role is critical to delivering an exceptional player experience for our premium title, ARC Raiders.">Main Responsibilities:">Player Support System Design">Performance Metric Analysis and Solution Implementation">Livelihood Issue Identification and Resolution">Player Safety and Incident Reporting">Escalation...

Job Title: Operational Task Support SpecialistThe Sandvik Group IT organization has transitioned to a new way of working, focusing on operational efficiency and improved service delivery. This shift aims to enhance our capabilities in providing exceptional services.Job Description:This role involves collaborating with our cybersecurity area to improve...

We're seeking a highly motivated Danish-speaking customer support professional to join our team in Stockholm. As a key member of our global customer service team, you'll play a vital role in delivering exceptional service to our clients, focusing on financial matters such as bills, contracts, and financing products.">With over 90 contact centers in 28...

Your QualificationsA native-level command of English.A strong understanding of analytical data used to improve CS and games.An adaptive writing style that is consistent and positive in tone.Ability to demonstrate effective written communication.Experience in customer support, particularly within the gaming industry and premium titles.Experience and...

About UsWe welcome game makers of all backgrounds and experiences at Embark. Our mission is to create an inclusive environment where everyone can thrive. We strive for a workplace where diversity, equity, and inclusion are not just values but a way of life.Job DescriptionWe are seeking an experienced Customer Support Manager to lead our support efforts for...

Job TitleCustomer Service Representative (Danish Speaker)We are a dynamic recruitment company focused on helping individuals find exciting job opportunities abroad. Our mission is to support people in their transition to new lives.The RoleThis customer service representative will serve as the primary point of contact for our clients, handling inquiries and...

Abbott LaboratoriesAbbott Laboratories is a global healthcare company devoted to improving life through the development of innovative products and technologies that span the breadth of healthcare.Job TitleElectrophysiology Division ProfessionalJob DescriptionWe are seeking a talented Electrophysiology Division Professional to join our team in Sweden.In this...

Academic Work Sweden AB söker en tekniskt expert med stor passion för IT-support. Du kommer att arbeta tillsammans med ett sammansvetsat team i centrala Stockholm, där vi värderar positiv stämning och god arbetsmiljö. Som IT Support specialist hos oss har du möjlighet att utvecklas i din roll och vara en del av ett tekniskt team som är engagerade och...

About UsLime Go is a Data Enriched Sales CRM for Small and Medium-sized Businesses (SMBs) in the Nordics, with 1000 customers in Sweden, Norway, and Denmark. We strive to become the most user-friendly and powerful Sales CRM for growing B2B companies in Europe.Your RoleAs a Customer Support Specialist, you will deliver exceptional day-to-day support to our...

**Om oss**Vi är en team som täcker hela Norden med en företagskultur som genomsyras av uppriktighet och kreativitet. Vi hjälper varandra genom att dela våra kunskaper över hela företaget och tar oss till nya nivåer genom att vara nytänkande och engagerade.Som Nordisk IT-Support specialist kommer du att vara en central länk mellan verksamheten, vår...

Job Title: DigitalTolk IT SpecialistWe are seeking a highly skilled IT Specialist to join our team at DigitalTolk. This role involves overseeing the office's IT structure, ensuring the company's IT environment is secure, and managing IT support, routines, and processes.About the Role:The IT Specialist will be responsible for specifying requirements for...

Job Title: Labelling Regulations SpecialistJob Summary: We are seeking a skilled Labelling Regulations Specialist to join our Product Compliance team in Stockholm.Key Responsibilities:Research and analyse labelling requirements in relation to H&M product range.Develop and maintain knowledge of relevant labelling regulations and directives.Collaborate with...

We are seeking a Senior Support Specialist to join our team. In this role, you'll be responsible for working closely with our Enterprise Support customers to ensure they get the most out of AWS services.You'll develop close relationships with customers, understanding their business needs and technical challenges, and help them achieve their goals through...

Job Title: Engineering Support ProfessionalAre you passionate about delivering exceptional customer experiences? Do you have a talent for technical collaboration and problem-solving?Job DescriptionAs an Engineering Support Professional at Applied Intuition Inc., you will play a critical role in ensuring our customers receive timely and effective support for...

In this role as Logistics Support Specialist, you will play a key part in ensuring the smooth operation of our fleet in Stockholm.You will administer cases, staff teams, support team leaders, and contribute to daily operations and recruitment efforts.A strong understanding of transportation and logistics is essential, with excellent communication and...

Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our Second Line Support team. As a key member of the team, you will be responsible for providing technical support to TradeDoubler's markets across Europe.Your primary focus will be on resolving complex technical issues via email, collaborating with our First Line Support...