
Support Services Specialist
3 days ago
Lime Go is a Data Enriched Sales CRM for Small and Medium-sized Businesses (SMBs) in the Nordics, with 1000 customers in Sweden, Norway, and Denmark. We strive to become the most user-friendly and powerful Sales CRM for growing B2B companies in Europe.
Your Role
As a Customer Support Specialist, you will deliver exceptional day-to-day support to our customers, implement process improvements in a new organization, develop informative materials, and perform administrative tasks related to customer excellence and support.
You will report directly to Patrik, CS Team Manager, with regular 1:1 meetings and be part of the Revenue Operations team (Sales, CS, Marketing & Product). You will be our second Customer Support Specialist and a key player in building up our Customer Support organization.
Requirements
- At least 2-3 years of experience in delivering excellent support
- A customer-oriented individual who enjoys interacting with customers
- A team player who takes responsibility in a fast-paced environment
- Enthusiasm for the scaleup journey (expanding from 15 to 25 people in a year)
What We Offer
- Competitive base salary + commission on portfolio growth
- Generous employee perks and benefits: collective agreement, company conferences and parties, 6 weeks vacation, pension, monthly pubs, merch, wellness allowance, and more
- Tons of team activities and laughter along the way
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