Sales and Support Specialist

3 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time

Toteme is seeking a highly motivated Sales and Support Specialist to join their team in Stockholm.

The role involves working closely with customers to understand their needs and preferences, and developing strategies to meet those needs. The successful candidate will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to the company's overall success.

Key responsibilities include:

  1. Building and maintaining strong relationships with customers.
  2. Developing and executing sales strategies to meet customer needs.
  3. Providing expert product knowledge and advice to customers.
  4. Resolving customer complaints and issues efficiently.
  5. Contributing to Toteme's social and environmental sustainability strategy.

Your profile

  • Minimum two years of experience in sales or customer service.
  • Familiarity with ecommerce platforms and digital marketing tools.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of Zendesk and/or other ecommerce systems is an advantage.

About you

  • Passion for Toteme and its commitment to customer satisfaction.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Excellent time management and organization skills.
  • Results-driven mindset with a strong focus on customer satisfaction.

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