
Product Operations Strategist
4 days ago
Job Overview
The Wayfinder company is seeking a Product Operations Strategist to join our growing product team. This role will play a vital part in ensuring existing products function as intended and that new products are developed and released efficiently.
About the Role
- Improve communication around Product development both internally and with external customers and stakeholders.
- Analyze qualitative and quantitative data to identify opportunities for improving the product.
- Work with product and engineering teams to define updates and improvements in product specs.
- Identify opportunities to automate, optimize, and refine product processes to aid Leya's operational scaling.
- Ensure flawless product releases through planning, collaboration, and execution.
- Achieve fast resolution of product bugs and issues by aiding in tools and processes for incident identification and resolution.
- Manage the product technology stack for reporting, issuing, roadmaps, and other related areas.
About You
- You must have experience working with B2B SaaS products and collaborating with large enterprise clients.
- Your background should be in roles such as Customer Success, Release/Implementation Management, Product Management, or other Operations-focused positions.
- You should have a strong technical aptitude with proficiency in SQL and a knack for understanding complex systems.
- Be passionate about data analysis and familiar with tools like Looker, PostHog, MixPanel, Hex, and Excel to uncover insights and drive decisions.
- Having a background in engineering or a similar technical or highly analytical field is preferable.
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